All in all, whatever J5create product you are using or whatever J5create issues you are facing, you need to find a suitable and effective way to update its driver for better performance or to fix J5create driver issues. With its slim and heat-dissipating design along with the double-sided cable storage compartment, this USB-C dock ensures an easy connection regardless of your USB-C port's location and can easily fit into any workspace environment. The USB 3.0 Type-C to HDMI with Power Delivery from j5create provides extra connectivity from your computer with a 5 Gb/s transfer speed and supports 4K HDMI up to 3840 x 2160 at 30 Hz. Check articles with full guides:https://window. Find out JUA Support in this case. All rights reserved. Or some people may run into j5create not working for unknown reasons. in use, a higher wattage power adapter may be required. This is likely normal behavior. I cant get a refund or exchange b. Change Region | Copyright 2023 j5create International. the adapter (with attached peripherals) and your laptop, To ensure files copy completely, do not remove the USB-C power adapter while copying files. * Video playback performs a. USB to HDMI adapter is not working on Windows 10! USB 3.0 to Dual HDMI Multi-Monitor Adapter - j5create USB 3.0 to Dual HDMI Multi-Monitor Adapter Windows & macOS Compatible Model: JUA365 $ 69.99 This USB 3.0 to Dual HDMI Multi-Monitor Adapter acts as an external video card for your MacBook or Windows computers. You waive and covenant not to assert all defenses of lack of personal jurisdiction and forumnon conveniens. Use of these names, logos, and brands does not imply endorsement. Your mobile device might require more power than your charger allows when using the adapter and Sign up for the latest innovations, exclusive offers, and more. THE WARE IS PROVIDED BY J5CREATE AS-IS AND AS-AVAILABLE WITHOUT ANY OTHER WARRANTY OR REPRESENTATION OF ANY KIND. JTS224 Multi-Angle Stand with Docking Station for iPad Pro, JCD395 4K60 Pro USB4 Hub with MagSafe Kit, JCD372S USB-C Multi-Adapter for Surface Pro 8, Plug and play No software or drivers required, Hot-swappable connection/disconnection without powering down, Supports up to 3840 x 2160 @ 30 Hz resolution, If you are using high-powered USB devices, attach the USB-C power adapter to the power delivery port Material: Aluminum. Please open a new question, and include the model-number of your HP computer. Save my name, email, and website in this browser for the next time I comment. With its slim and heat-dissipating design along with the double-sided cable storage compartment, this USB-C dock ensures an easy connection regardless of your USB-C ports location and can easily fit into any workspace environment. 1 - JCA379 USB-C to HDMI & USB 3.0 with Power Delivery, Optional power adapter can be connected for charging a laptop or other power consumption device, Connect video, data and power to a computer or tablet with a single USB Type-C, No need for any software installation or configuration. 01:15 AM, I just purchased an HP Envy 13-ad1xx (from Costco):https://m.costco.com/.product.100381392.html. Since it hooks up with a rather small cord cable management can be a tad unsightly. Then connected my monitor to the box using an HDMI cable. 02-08-2018 JVU250 HD Webcam with Auto & Manual Focus Switch, JUPW1107NP MagSafe 15W Wireless Charging Stand, Up to 100W power pass-through to charge your laptop and power the connected peripherals when used with a USB-C power adapter, Connect and charge your USB devices with 3 x USB ports, Reliable network connectivity via the Gigabit Ethernet port, Direct access to SD & microSD memory cards for data storage and transfer, 3.5mm audio jack to connect microphone/headphone, Security lock slot for anti-theft protection, Convenience setup with double-sided cable storage compartment, Intel HD Graphics 4000/ ATI HD 7xxx/ NVIDIA 5XXM or higher, Available USB-C port that supports DisplayPort Alt Mode and USB Power Delivery 2.0 or 3.0, Extended Monitor: (More powerful processors recommended for multiple displays), One 2K (2048 x 1152 @ 60 Hz) full-screen video playback, Two 2K (2048 x 1152 @ 60 Hz) full-screen video playback, 1 - SD & microSD memory card reader/writer, A 4K-capable display is required for obtaining the 3840 x 2160 resolution, If connected to a USB 2.0 host port, or if using a USB 2.0 host cable, performance may be limited, The dock can connect to a USB-C port that doesnt support Power Delivery but it will not pass power through the connected device, If you are using a high-powered USB device, attach a USB-C power adapter to the power delivery port for optimal performance, To ensure files copy completely, do not remove the USB-C power adapter while copying files. The last USB device you connected to this computer malfunctioned, and Windows does not recognize it. Is this compatible with windows 11 - Learn about j5create - USB-C Dual HDMI Mini Dock with 4 Answers - Best Buy Answered 2 months ago by J5create Team Helpful ( 0) Unhelpful ( 0) Answer this question maximum performance, use a computer and USB-C power adapter equipped with PD 3.0. This Agreement shall be construed and controlled by the laws of the State of Georgia without reference to its choice of law provisions, and You consent to exclusive jurisdiction and venue in the federal courts sitting in Fulton County, Georgia, unless no federal jurisdiction exists, in which case You consent to exclusive jurisdiction and venue in the applicable Georgia State Court located in Fulton County, Georgia. We have a full-time team of dedicated technical support specialists waiting to assist you and your specific needs. After that, you can check whether the J5create USB to HDMI works well on Windows 10 and whether the driver is compatible with the system. DisplayPort Alt Mode for . Computer used: HP Laptop. Our experienced customer service representatives offer live chat, and phone support, or if you prefer, you can, Monday through Friday, excluding holidays, Driver for macOS Big Sur 11.1~11.6.1 and macOS Monterey 12.1~12.3.1, Drivers for macOS High Sierra 10.13.4 10.13.6. HDMI USB driver update You need to open the device manager. Dual displays via HDMI outputs. Not so fast. This Agreement shall not be interpreted or construed to confer any rights or remedies on any third parties. In the search box, type in your J5create product model and then hit Enter to move on. Use of these names, logos, and brands does not imply endorsement. Supports HDMI display with max resolution of 3840 x 2160 at 30 Hz. Press Windows key + I. Click Updates and Security. The j5create Terms of Use located at https://en.j5create.com/pages/terms-of-service is incorporated herein by reference (Terms of Use). To the extent there are any conflicts or inconsistencies between this Agreement and any other agreement, policy or documentation, the following order of precedence will apply for resolving such conflicts or inconsistences: first (i) a Superseding Agreement; then (ii) this Agreement; and then (iii) any other agreements, policies, or documentation. Once your computer has restarted, connect the j5create USB Display Adapter to your display first and then to your computer. USB 2.0 HDMI ADAPTER play 1080P video on TV gets choppy Problem could be caused due to USB 2.0 bandwidth limitation or CPU power limitation however, do not play videos while working on some Available USB power delivery 2.0 over USB Type-C to support upstream charging. We disclaim any interest in the marks of others. You can also use your laptop screen for three displays in total, making it easy to access multiple applications at once. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and/or names or their products and are the property of their respective owners. j5create failure to insist on or enforce strict performance of this Agreement shall not be construed as a waiver by j5create of any provision or any right it has to enforce this Agreement, nor shall any course of conduct between j5create and you or any other party be deemed to modify any provision of this Agreement. All rights in the Ware not expressly licensed under this Agreement are reserved to j5create. Sign up for the latest innovations, exclusive offers, and more. At j5create, we take our customer support seriously. The opinions expressed above are the personal opinions of the authors, not of HP. All other ports on the j5create adapter are working--USBx2 and Ethernet. Besides working as docking station will also allow power to pass through and charge laptop. The Ware is deemed accepted by You when the Ware is initially installed or devices utilizing the Ware are installed or used by You. Chromebook is a trademark of Google LLC, its affiliates or its respective owners, registered or used in many jurisdictions worldwide. Trending price is based on prices over last 90 days. IF YOU DO NOT ACCEPT ALL OF THE TERMS AND CONDITIONS OF THIS AGREEMENT, J5CREATE IS UNWILLING TO LICENSE THE WARE TO YOU, NO LICENSE IS GRANTED AND YOU ARE NOT AUTHORIZED TO INSTALL OR USE THE WARE. Not all USB C ports support all alternate modes, so having a USB-C port does not guarantee that this device will work. All trademarks and trade names may be used in this document to refer to either the entities claiming the marks and/or names or their products and are the property of their respective owners. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL J5CREATE BE LIABLE FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, PUNITIVE, INCIDENTAL OR SPECIAL DAMAGES WHATSOEVER (INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, AND THE LIKE) ARISING OUT OF THE USE OF OR INABILITY TO USE THE WARE, ANY PROVISION OF OR FAILURE TO PROVIDE SUPPORT, OR OTHERWISE UNDER OR IN CONNECTION WITH THIS AGREEMENT, EVEN IN THE EVENT OF THE FAULT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, BREACH OF CONTRACT OR BREACH OF WARRANTY OF J5CREATE, AND EVEN IF J5CREATE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Ive tried other outlets and different laptops but nothing. The Ware is protected by copyright laws, international copyright treaties, and other intellectual property laws and treaties. Some jurisdictions do not allow limitations of liability, so the foregoing limitation may not apply to you. I connected that to my USB-C port. Simply download the app, run the installation, and it's ready to use with your connected camera. Besides working as docking station will also allow power to pass through and charge laptop. . EDIT: I returned the j5create adapter and purchased an Insignia brand USB-C to HDMI adapter. Sorry, but this question has been marked as "solved". If any of the provisions of this Agreement are held by a court or other tribunal of competent jurisdiction to be void or unenforceable, such provisions shall be limited or eliminated to the minimum extent necessary and replaced with a valid provision that best embodies the intent of this Agreement, so that this Agreement shall remain in full force and effect. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Copyright 2023 Ten Computer All Rights Reserved. Country/Region of Manufacture: . Get Restoro here to fix your issue in no time: https://go.windowsreport.com/Restoro?adgroup=3qmyRkrNtd4\u0026banner=YTSnap! I made the salesperson in the computer store show me that the items worked with my laptop before I purchased them. Although the Ware is accessible worldwide, not all features of the Ware may be available to all persons or in all geographic locations, or appropriate or available for use outside the United States. Interested in how to Fix USB to HDMI Adapter not Working in Windows 11?This video will show you how to do it! If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post". Here, for instance, you can enter USB to HDMI and then select the right model in the results such as USB 3.0 to Dual HDMI Monitor Adapter or USB to HDMI Display Adapter. To ensure the JCA379 powers and charges your mobile device while Notwithstanding the foregoing, if You have entered into a separate agreement with j5create that expressly supersedes the Terms of Use and/or this Agreement (a Superseding Agreement), or if your use of the Ware is authorized under the terms of a Superseding Agreement, the Superseding Agreement will remain in full force and effect. J5create Company has actually already tried to get rid of the barrier in between various media & Operating Systems so they can work collectively using 'Docking Station'. Mac is a trademark of Apple Inc., its affiliates or its respective owners, registered or used in many jurisdictions worldwide. Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more. 2. We disclaim any interest in the marks of others. Great docking station for dual monitors! J5CREATE CANNOT ENSURE THAT THE WARE OR ANY FILES OR OTHER DATA YOU DOWNLOAD OR INSTALL IN RELATION TO THE WARE WILL BE FREE OF VIRUSES OR CONTAMINATION OR DESTRUCTIVE FEATURES. On other hand, J5create USB 3.0 Wormable Docking station released by company had won the 2012 CES Innovations Award and 2012 Computex Finest Choice Award in year 2012. Their information can be found on the back of the packaging, or on our website under the "Support" tab. It is likely that Driver Booster can help you download and install the latest J5create drivers quickly and correctly. Here Driver Booster can be a powerful tool for you to search for, download, and install device drivers automatically and efficiently. Duplicate: View the screen image simultaneously on both the computer and the external device. If I need to replace the monitor, I'd like a 27" IPS 4K flat (not curved) display suggestions? MacBook and Mac are trademarks of Apple Inc., its affiliates or its respective owners, registered or used in many jurisdictions worldwide. j5create - USB-C Triple Display Docking Station Model: JCD543 | SKU: 6357396 3.9(2,111 Reviews) 210 Answered Questions Highly rated by customers for: Use with laptop, Connection, Set up $95.99 Was $109.99 Add to Cart Show only Answered Questions ( 210) Sort by: Showing 21-40 of 210 questions People are asking about Ask a Question Its a very good mini docking station. S-Video? Use of these names, logos, and brands does not imply endorsement. At j5create we strive to maintain 100% customer satisfaction and functionality, no matter what product or system you may have. This is a 1920x1080 monitor and I've switched my laptop to 1920x1080. On the other end, pressing the monitor detect button on the laptop says it can't find any additional monitors. The author of this question has solved their problem. Add extra functionality to your laptop with the JCA379 USB-C to HDMI & USB 3.0 with Power Delivery. In-store pricing may vary. DisplayPort is a trademark of Video Electronics Standards Association, its affiliates or its respective owners, registered or used in many jurisdictions worldwide. The real solution was toreturn the j5create adapter and purchase an Insignia brand USB-C to HDMI adapter. Data transfer up to 5 Gb/s. Sounds frustrating!Don't worry too much, just watch this video to see how you can fix it. We disclaim any interest in the marks of others 02-07-2018 Up to 100W power pass-through to charge your laptop and . Learn more >, JCD542 - USB-C Dual HDMI Docking Station, JCD543 - USB-C Triple Display Docking Station, JCD543P - USB-C Triple Display Docking Station with 100W PD Adapter, JCDP392 - 90W Built-in USB-C Travel Dock, JCD376 - USB-C Multiport Adapter with Power Delivery, JCD383 - USB-C Multi Adapter (9 Functions in 1), JCD384 - USB-C Multi Adapter (10 Functions in 1), JCD389 - ULTRADRIVE Kit USB-C Multi-Display Modular Dock, JUD480 - Boomerang Station Universal USB 3.0 Docking Station, JUD481 - Boomerang Station - Universal USB 3.0 Docking Station, JUH320v2 - USB 3.0 Wormhole Docking Station, JCA374 - USB-C Multi-Adapter - HDMI/Ethernet/USB 3.1 HUB/PD 3.0, JCH346 - USB-C 4-Port Hub with Power Delivery, JCH471 - USB-C Multi-Adapter Gigabit Ethernet / USB 3.1 HUB, JUA370 - USB 3.0 Multi-Adapter VGA & Gigabit Ethernet, JUH470 - USB 3.0 Multi-Adapter Gigabit Ethernet / 3-Port USB 3.0 HUB, JCD392 - 4K60 Elite USB-C 10Gbps Travel Dock, JCA140 - USB Type-C to 4K DisplayPort Adapter, JCA365 - USB-C to Dual HDMI Multi-Monitor Adapter, JCA366 - USB-C to 4-Port HDMI Multi-Monitor Adapter, JCA378 - USB-C to VGA & USB 3.0 with Power Delivery, JCA379 - USB-C to HDMI & USB 3.0 with Power Delivery, JDA112 (BXMDPVGA) - mini DisplayPort to VGA Adapter, JDA132 - mini DisplayPort to DVI Adapter, JDA152 - mini DisplayPort to HDMI Adapter, JDA158 - DisplayPort to 4K HDMI Active Adapter, JDA159 - mini DisplayPort to 4K HDMI Adapter, JDA173 - mini DisplayPort to 4K DisplayPort/4K HDMI/ DVI Adapter, JDA214 - VGA to HDMI Video Audio Adapter, JUA190 (BX1VGA) - USB VGA Display Adapter, JUA210 (BX2VGA) - USB 2.0 VGA Display Adapter, JUA214 - USB 3.0 VGA Multi-Monitor Adapter, JUA250 (BX2HDMI) - USB 2.0 HDMI Display Adapter, JUA254/JUA255 - USB to HDMI Multi-Monitor Adapter, JUA258 - USB to HDMI Multi-Monitor Adapter, JUA310 (BX3VGAB) - USB 3.0 VGA Display Adapter, JUA315 - USB 3.0 VGA Slim Display Adapter, JUA330/JUA330U - USB 3.0 DVI Display Adapter, JUA350 (BX3HDMI) - USB to HDMI Display Adapter, JUA354 - USB 3.0 to 4K HDMI Display Adapter, JUA355 - USB 3.0 to HDMI Slim Display Adapter, JUA360 - USB 3.0 to HDMI & VGA Multi-Monitor Adapter, JUA365 - USB 3.0 to Dual HDMI Multi-Monitor Adapter, JUE130 (BX3GIG) - USB 3.0 Gigabit Ethernet Adapter, JUE230 - Dual USB 3.0 to Gigabit Ethernet Sharing Adapter, JUE302 - Wireless N300 Dual Band USB Adapter, JUE303 - Wireless AC600 Dual Band USB 2.0 Adapter, JUE304 - Wireless AC1200 Dual Band USB 3.0 Adapter, JVCU100 - USB HD Webcam with 360 Rotation (Model:JVCU100), JVCU360 - 360 All Around Webcam (Model:JVCU360), JVCU435 - USB 4K ULTRA HD Webcam with 5x Digital Zoom Remote Control (Model:JVCU435), JVA02 - Live Capture Adapter HDMI to USB-C with Power Delivery, JEE251 - 2.5 Inch SATA to USB 3.0 External Hard Drive Enclosure, JEE351 - 3.5 Inch SATA to USB 3.0 External Hard Drive Enclosure, JUC100 - Wormhole Switch USB Transfer Cable, JUC400 (BX2WH) - Wormhole Switch USB Transfer Cable, JUC700 - USB 3.0 Wormhole Switch DSS - KVM Swap & File Transfer, JUD650 - Android Dock Phone / Tablet Workstation, JUT325 - Monitor Stand With 3-Port USB 3.0 HUB, https://en.j5create.com/pages/privacy-policy, https://en.j5create.com/pages/terms-of-service.
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