within the eModal Community Portal also provide a central place for intermodal stakeholders to post and view vessel information by both calendar and list views. This domain is owned by Doubleclick (Google). You should be receiving a notice. We will provide feedback on your dispute within 5 business days of receipt. Please key in your Shipping Line name for each terminal. *During the limited gate Import out appointments will not be available*, Please contact: tiwyard@everport-terminals.com or customerservice-tiw@abpiusa.com for details, Appointments are now required at Pierce County Terminal. Our terminal partner websites and additional information on demurrage payment can be found here. Don't miss out on sales, new arrivals and more. of Agriculture Weve had a problem submitting your entries, please try again or check back later. }. Allows customers to track cargo , check sailing schedules, make bookings, and more. Simply enter your chassis, container or booking number to print a copy. and 9:00 a.m. on the Waiver Date, in the time zone of the applicable terminal. Click EmptyReturns and scroll down until you find your area and size/type. If the buyer claims parts are not as ordered, they must notify Caplugs within 30 days of delivery. Were recognized nationally as a major container gateway, but also handle breakbulk, autos and bulk commodities. If, for any reason, you are not 100% satisfied with one of our products, please return it for a refund within 90 days. Type your IDs here or use Ctrl+V to paste multiple IDs, Order and pay for additional services such as VGM. About No parts may be returned without a Return Authorization Number issued by Caplugs Customer Service Representative But in case you don'tperhaps it's not what you were expecting or the style just isn't youwe will issue you a quick refund. Your online behaviour could be followed by these third parties. Invoiced: Per container, per calendar day, per container type Evergreen and COSCOcontainers use DCLIor trucker-owned chassis only. Philadelphia - first 8:00 AM following vessel departure We refund the returned merchandise within 8 business days of receiving the items. Adopted in May 2007, Evergreen Line is the common trading name for the Evergreen Group's container shipping companies that comprise Evergreen Marine Corp. (Taiwan) Ltd. , Italia Marittima S.p.A., Evergreen Marine (UK) Ltd., Evergreen Marine (Hong Kong) Ltd., Evergreen Marine (Singapore) Pte Ltd., and Evergreen Marine (Asia) Ptd Ltd. .eg-eyebrow-left { Any Sealink Card carrying truck driver that wants to work at APMT Elizbeth must complete the Safety Induction quiz by June. ZIM operates a modern fleet and anetwork of shipping linesoffering cargo transportation services on all major global trade routes, supported by thecompany's local officesand representatives around the world. Average ship times may be longer than expected. ** Newark/Miami includes APM Terminal in Port Elizabeth New Jersey, PNCT (Port Newark Container Terminal), Global Terminal Jersey City, Maher Newark Terminal, Global Container Terminal, Bayonne, New Jersey and Howland Hook, Staten Island, New York), Miami, Florida. Packing Of Cargo Transport Units (CTU Code), Terminals, Restrictions, Free Time, Local Surcharges, Office Calendar. text-decoration: none; If you do not see your Lines listed, please send an email to Lynxsupport@poha.com and specify your Shipping Line and Terminal. The e-mail must be sent prior to the first day being requested for a waiver and be sent to. Over the past weeks, we have seen congestion levels increasing at CP Vaughan and at CN Brampton / MISC. Postal Service, give it to your mail deliverer or drop off at your nearest post office. Westwood Shipping Lines Bunker Charge (BC) and Inland Fuel Surcharge (IFS), effective April 1, 2023, through June 30, 2023 APPOINTMENTS ARE REQUIRED FOR ALL GATE MOVES. Stay up-to-date with all the current export receiving dates. Trucks serving our international container terminals must have an active RFID tag and have a 2007 or newer engine or a certified equivalent emission control system. Vessel Schedule Port Elizabeth is APM Terminals' largest terminal on the east coast of North America, and offers the largest reefer capacity in the port of New York and New Jersey. Shop our 'Positively Playful' collections! flex: 1; Import Empty Return Inquiry: (For multiple containers search, please separate by space or changing line.) 8, 2021 in order to access the terminal. Box 2985 New Orleans - first 8:00 AM following vessel departure To see the satellite locations for an Equipment Provider, simply click on the EP's company name. However not all transactions will be guaranteed. INC. North Reclamation Atea, Subangdaku Demurrage disputes for U.S. shipments can be raised by: For cargo after pickup, through our website maersk.com in the MyFinance section. Where do I return my empty container? You may be trying to access this site from a secured browser on the server. Together, the six shipping companies operate a modern fleet . The tags are re-editable. font-size: 15px; At NWK locations, we have a separate SOC DMR rate and a Tank DMR rate. Please check your emails if you have not yet activated your account. Affix your shipping label to the package, making sure no other tracking labels are showing. Container : 60 containers max. When registering a dispute, please include the shipment number, container number, and a detailed description of the dispute including the applicable service contract number if pertinent to the claim. If your item is defective, you have one year from the date of purchase to return it. Note: This Return Policy is for Businesses Only who are direct customers of Evergreen Enterprises.If you are a consumer who has purchased our products from a retailer, please work with the retailer to return the product and discuss your credit. By pressing accept you accept such use of cookies. Learn more. Application: The free time & charges applied will be those in place on the origin price calculation date (PCD). DEMURRAGE: Compensation payable when the Merchant holds Carriers Container inside the terminal, port or depot beyond the agreed amount of Free Time (the compensation includes terminal storage costs). Evergreen Line Empty Dispatch Information 20' 40' and 40' High Cubes are dispatched from Columbia Container Services 1100 Polaris St. Enter your email address and Password below. We do not accept C.O.D. Reefer demurrage includes plug-in/electricity charges. We are a leading container gateway in the United States. At rail ramp locations, all storage is settled directly with the rail provider according to the ramps terms and conditions. If, for any reason, you are not 100% satisfied with one of our products, please return it for a refund within 90 days. Tacoma, WA 98401-2985800-657-9808info@nwseaportalliance.com, Seattle Harbor | Directions Direction: Import Maersk North America Market Update (February 2023), Service changes Asia to/from North America sailings, Genset Charge - U.S. Currency: USD width: 100% Depot Information | Evergreen Call us at + 632 88860258 + 632 77281234 Contact us Local Contacts Branches Depot Information Depot Information CEBU PHILIPPINE MULTIMODAL FREIGHT SERVICES (PMFSI), INC. Beside Cebu Comm'l Bldg., Humabon St., Cebu, Philippines Learn More CENTRAL VISAYAS TRUCKING SVC. Non-operating reefer (NOR) is considered as Dry Container. eContainer is the tool which enables easy access to search for empty delivery locations. DETENTION: Compensation payable when the Merchant holds Carrier's Container outside the port, terminal or depot beyond the agreed amount of Free Time. Local Information. Are you having trouble making an appointment or paying a fee? Port of Los Angeles We use the latest systems to provide you with real-time information about the status of your cargo, online vessel schedules, online payments and an efficient truck appointment system. color:#fff; By using eContainer, available 24/7 for your convenience, you will have no need to contact a local ZIM office, saving you time and procedures. Contact us and we will respond within the next two working days. Appointments will lockout 30 minutes prior to the start of each hour. Customer Service: customerservice-tiw@abpiusa.com, CMACGM 877-556-6308 APL 800-999-7733, COSCO 866-830-2550 OOCL 630-645-9120, Yard & Gate: 253-287-4106 or 253-287-4114. Disputes due to inability to secure a rail reservation for export shipments: A screenshot indicating no reservations were available for each day of the receiving window as indicated on the booking confirmation. Adopted in May 2007, Evergreen Line is the common trading name for the Evergreen Group's container shipping companies that comprise Evergreen Marine Corp. (Taiwan) Ltd. , Italia Marittima S.p.A., Evergreen Marine (UK) Ltd., Evergreen Marine (Hong Kong) Ltd., Evergreen Marine (Singapore) Pte Ltd., and Evergreen Marine (Asia) Ptd Ltd. Maersk Spot now also includes extendable Free time options. } For Long Beach and Los Angeles Saturdays and Holidays with operating gates will be counted as working days for cargo discharging at terminals. Los Angeles - first 3:00 AM following container discharge Keeps user information for session identifier after the user has logged in. At CY Rail Facilities working days are defined as Monday through Saturday. APM Terminals offers seamless, cost-effective and reliable container weighing solution that will save you both time and money. Returns of standard cartons received 30 to 90 days after shipment are subject to a 50% handling fee. Modified on: Thu, Aug 30, 2018 at 11:23 AM. Get updates on terminal schedules and other notices. For Long Beach and Los Angeles working days are defined Monday through Saturday when open, including operating holidays for cargo discharging at terminals. Port Elizabeth is APM Terminals' largest terminal on the east coast of North America, and offers the largest reefer capacity in the port of New York and New Jersey. The terminals four ZPMC ship-to-shore super post-panamax cranes are capable of handling the largest container vessels on the water today, up to 23 containers wide on-deck. Empty reefer containers will be released against bookingsand accepted as export loads5 working days prior to vessel arrival. Each daily screenshot must show no reservations were available for that day and as far into the future the rail reservation system allows, or up to the end of the receiving window whichever is sooner. | We will work directly with the retailer on these issues of consumer returns. Please email tiwyard@everport-terminals.comif you have any questions or issues regarding the appointment system. Since those early days, it has not only survived, but positively thrived on hard-work and perseverance, until today it boasts a fleet of over 160 container vessels. If, for any reason, you are less than 100% satisfied with a product you have purchased from us, return it within 90 days using one of our hassle-free return or exchange methods. Stores Boolean values to check whether website must be animated. Identifies a valid user using single sign-on across multiple applications. Each daily screenshot must be time stamped and show no appointments were available for all shifts and as far into the future as the terminal system allows. Go to Maersk One Stop Import Solution (MDDC) website. Free Flow/Peel Pile Requirements background: #107661; Maher Terminals Customer Service Package Feel the love in the air with vibrant flags, Celebrate spring with sweet tabletop dcor, Spruce up any space with textural pillows, Sip in style with chic barware accessories. At Ocean Ports and Inland CY Locations working days are defined as Monday through Friday except for Long Beach and Los Angeles. print button, Terminal (10 containers per search) Reset. Country: United States All rights reserved. Third parties and social media networks also place tracking cookies. Eagle Marine Services, Ltd document.write(new Date().getFullYear()). To subscribe to equipment return notifications via email enter your contact information. Please verify the empty container return location with the shipping line owner of the container before delivering empty containers to the terminal. Appointments will be for one-hour slots with 30-minute grace periods on each end of the hour. Below is a listing of participating Equipment Providers in the UIIA that have provided their pre-designated satellite return locations in accordance with Section E.1.b. North America Customer Service Handling Structure, Demurrage & Detention Free Time and Charges, Shipment visibility and real time information. The Northwest Seaport Alliance Carrier will stop the detention clock effective the next business day after the notification is received. 2018 ZIM Integrated Shipping Services Ltd. | All rights reserved. example: YMLU8990900) in the box below to get . To ensure appointment availability, it is encouraged to place appointments daily by noon. .eg-eyebrow-right { Your complete guide to shipping to and from United States of America. Please send all returns or exchanges to: eContainer is the tool which enables easy access to search for empty delivery locations. deliveries. 2022 Earth Hour. This information is compiled from terminal websites and updated by9 a.m. Monday through Friday. For disputes involving a change of paying party, written confirmation from the party who will pay is needed. If your container is not on the Empty Container Return Exceptions list, please click on the Empty Container Return Location link to find the empty container delivery location details. Remembers if the user accepts or rejects the Cookies Notice. The queue lot will be open during this time to allow truckers to park and create an appointment. Contact It will also provide a re-delivery number should the container be an off-hire or one way. Motor Carrier SCAC. Allows the user to access multiple applications by using single sign-on. } In the event you wish to change the party invoiced, please e-mail. For more information on the limited gate please reach out to EBPI customer service at (385)777-5522 or e-mail at customerservice-tiw@ebpiusa.com. If you're returning your item because it is damaged, defective, or an error was made on our part, you will not be charged for return shipping. Please note that personalized items, food and live plants are nonreturnable. REMINDER - Temporary bare chassis outgate on Tripoli St. will close on Mon. The screenshot(s) must be taken the day prior to the Waiver Date and on the Waiver Date. Subscribe for UIIA EMail Notification. text-align: right; display: block; Over 100 warehouse facilities operate within 15 miles of port facilities offering a variety of services for handling transload cargo. Apmterminals.com is using functional, analytical and tracking cookies to give you an optimal experience. For details how to extend your DnD Free time at destination, click. Click on DnD Calculation tab. Please contact Evergreen at 972-764-1350 for any demurrage questions. In addition, for CY deliveries at rail ramps collecting storage according to the ramps terms and conditions, demurrage will be assessed by Maersk for equipment use only after the free time as indicated below. Limited same day appointments will be available for certain transactions, however not all transactions will be guaranteed. This will benefit all trucking companies . Gate Opening Hours DOCUMENTATION FEE FOR ALL IMPORT TRADES - EFFECTIVE DECEMBER 1, 2020. } *excluding Newark/Miami excludes APM Terminal in Port Elizabeth New Jersey, PNCT (Port Newark Container Terminal), Global Terminal Jersey City, Maher Newark Terminal, Global Container Terminal, Bayonne, New Jersey and Howland Hook, Staten Island, New York), Miami, Florida. Notifications must be sent via the website. Featured: Christmas Traditions Collection. Greer, SC and Front Royal,VA) free time and demurrage charges are according to Maersks tariff levels for ocean terminals. tracking by Bill of Lading, Booking, Container, etc). Get up-to-date local information about import procedures and restrictions, demurrage and detention, container drop-offs and more. OOCL, APL and CMA containers use TRAC or trucker-owned chassis only. 2/27 (https://bit.ly/3IGNRwz) If your container is not on the Empty Container Return Exceptions list, please click on the Empty Container Return Location link to find the empty container delivery location details. Our team is here to help deliver best-in-class service to our customers. For Evergreen export reefer container mounted on an Evergreen genset chassis: If not delivering to ETS, have the terminal flip reefer and return genset chassis back to Everport. Weekly summary of key operational news, new features to assist customers, key metrics such as projected gate volumes, and vessel schedule. Ocean Carriers can participate directly by simply sending a standardized Excel file that is digitized and accepted into the application by eModal. A portal for shipping and transport information. The eContainer application will advise where to return an empty container in a given metropolitan location. Sets session expire time for the user across multiple applications. Click EmptyReturns and scroll down until you find your area and size/type. Canada - Toronto Empty Container Returns. As a standard, our returns policy is the following: No unauthorized returns will be accepted. 2018 - Evergreen's Marine Terminal of the Year Award; 2018 - The Association of Bi-State Motor Carriers Award; 2018 - National Truck Driver Appreciation Week; 2017 - Evergreen's Marine Terminal of the Year Award; Careers; Payment; Help; Contact Us Such screenshots must be taken between 6:00 a.m.-12:00pm (noon) the day before the Waiver Date and between 6:00a.m. Activity location codes for demurrage and detention, Submission of release request instructions. Collects IP address of visitors, date/time of visits and visit time. Refunds are in the Cosco, Evergreen, Hamburg Sud, Maersk, MSC, Safmarine, Sealand, Hyundai Always verify your empty return location with the shipping line ACL, APL, CMA-CGM, Hapag Lloyd, Evergreen, Marfret, ONE Line, OOCL, Transfar, US Lines (ANL), Yang Ming, Zim Lines DAILY CHASSIS / EMPTY ACCEPTANCE CONTAINER TERMINALS CHASSIS POOLS form of the original payment, such as credit card or PayPal. Items must contain all original product packaging, tags and accessories or a 10% restocking fee may be charged. } however not all transactions will be guaranteed. At Evergreen Shipping Agency (America) Corp., Quality is our best assurance. |. Evergreen Enterprises text-align: center; These days will be countable days within the free time period for detention. Remembers the users tracking preferences on www.oocl.com (e.g. Partial day closures are considered as a full working day and count towards free time. Text NWSA TRUCKS to 46-8311 to receive updates via text message (message and data rates apply). The main business activity is: Doubleclick is Googles real time bidding advertising exchange. Please do not arrive without an appointment. We use cookies as a fundamental part of our interaction with our users browsers. Shipping Line Contacts Status , Request. ACL Halifax: email halifaximport (at)aclcargo.com APL: https://apps.usa.cma-cgm.com/econtainer/apl.php CMA-CGM: http://apps.usa.cma-cgm.com/econtainer COSCO: https://sites.google.com/view/coscoshippinglinesna/emptyreturns Note that SPOT terms are those accepted at the time the booking is confirmed and are not necessarily aligned with the standard tariff. Contact information for the different equipment control teams can be found at t. How do I know if my container is an off hire? Signal Mutual, the largest federal longshore and harbor workers compensation insurance provider in the United States has named APM Terminals North America as the recipient of the companys s Industry Safety Leadership Award for the 2021-22 year. Here is how to check the appointed depot information for empty container return. text-transform: uppercase; Please refer to CMA empty return and dispatch information ANL Singapore Date: Friday, March 03, 2023 2400 Elliham Ave, Bldg D <atitlt="print screen" alt="print screen" onclick="window.print();"target=" _blank" Style=cursor:pointer;">print button Were recognized nationally as a major container gateway, but also handle breakbulk, autos and bulk commodities. Appointments for the day will be spread throughout the shifts. In the past days, both Rail Operators have now enforced restrictions on the return of empty containers (MT's) to those ramps, which has meant the need for us to secure additional empty storage . } Empty Return Instructions Keep Motor Carriers up to date on empty return activities Using the eModal Empty Return Instructions (ERI) module, Ocean Carriers & Terminal Operators can update their specific return instructions for Motor Carriers. Expiry Date: Until further notice Stores a unique chat session status and session information such as user name, company name, email address, question that posted by the user and chat history. Disputes must be submitted to Maersk within 30 days of the invoice date. For store-door move only consignees may at their own discretion notify the carrier when the container is empty and available for pick-up from the consignee's designated delivery facility. OOCL Lite provide real time sailing schedule search, cargo tracking, shipment
Everport. Terminal Island, CA 90731. . In the event of any discrepancies between the below and our public tariff, the public tariff prevails. Refunds will be processed within 8 business days of receiving the returned items, and will be credited to the original form of payment. Look up rates for new shipments and inland tariffs. All returns and/or invoice adjustments must be accompanied by an Evergreen Enterprises return authorization number which can be obtained by contacting our Customer Support Team. Empty Management and Street Turns Empty Return Instructions Dual Move Appointments Vessel Schedules Medical Supplier Container Reservations Current eModal Platform Status All eModal systems are functioning normally. in Buffalo, New York, Los Angeles, California or Erie, Pennsylvania. The tags are re-editable. Book your shipments online via SPOT at a fixed price and with a loading guarantee to know when they will arrive. A platform for our supply partners . **Disclaimer: The Empty Return Instructions published by the terminals in eModal are provided as general information for the public, as provided by the ocean carriers. Choose the Place of Delivery (POD) of your shipment. Jacksonville - first 8:00 AM following vessel departure Need a custom quote or want to discuss your options. Free time for carriers equipment commences on the day equipment departs from carriers container yard. Pier 46, 401 Alaskan Way S, Seattle WA 98104, Tacoma Harbor | Directions .eg-eyebrow-right { Finding solutions and creating opportunities is the name of the game. Reefer container with IMO follows Reefer. Disputes due to containers associated with Government holds: A statement validating the customs hold was not a result of any action by the shipper, their agent, or any party to the bill of lading. This is an effort to ensure that all drivers are educated on the APM Terminals safety policies in advance which should improve safety awareness and reduce potential violations. Please enter container or booking IDs (Maximum 50 Entries). Terms & Conditions, PierPASS Each appointment therefore is valid for two hours when including grace periods. Free time will commence the first 0800 on the first business day following discharge of the container at an ocean terminal, or the arrival of a container at a rail ramp or an inland CY (owned or contracted by Carrier), except in: CMA-CGM: YES: NOT RECEIVING DAMAGES : COSCO: NO: ONLY ACCEPTING MTY REF / NO EXPORT EMPTY DELIVERY: EVERGREEN: NO: ONLY ACCEPTING EMPTY REF: HAPAG LLOYD: NO: NONE: HAMBURG SUD: NO: Call Hamburg Sub . At inland port locations owned by ports (ie. Shipper's own containers (SOC) are not subject to detention and are subject to demurrage at some locations. APM Terminals Port Elizabeth has a specialist team and equipment ready to load and unload your Out-of-Gauge or Break Bulk Cargo. ATTN: MyEvergreen Returns Email Address. One Sitcum Plaza, Tacoma, WA 98421. deliver best-in-class service to our customers. Items must contain all original product packaging, tags and accessories or a 10% restocking fee may be charged. Long Beach - first 3:00 AM following container discharge YouTube is a Google owned platform for hosting and sharing videos. Hover your cursor over the Terminal to see their Shift Definitions. General purpose platform session cookie, used by sites written with Miscrosoft .NET based technologies. Accepting Evergreen, COSCO, CMA, APL & OOCL. Empty Return Appointment Creation Rule Reminders: * There will be a limit to the amount of empty in appointments you can make in a 10 minute period . Empty Return Instructions & Vessel Schedules. Announcements. Empty Container Return. To view free days and last free date information for containers, along with pickup and return location basis click here: Please find the Activity Location codes for Demurrage and Detention Invoices below. Press submit when you are done. Please login or create an account to access online services. Identifies an unique user across multiple applications. Please note the below provides a general overview of our import demurrage and detention practices in the U.S. For complete details please refer to our tariff here. It . Holiday Schedule Search your BL number in the provided column. If your item is defective, you have one year from the date of purchase to return it.
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