Recruiter: usually affiliated with HR and responsible for the HR recruitment process. As an agency within Department of Customer Service (DCS), Service NSW offers flexible working, competitive pay and conditions, and support employee health and wellbeing. You can view our full diversity and inclusion statement here.We want you to bring your best self to this application process. send them the role description to help them talk about how your previous work relates to the job. Staff may be required to work a minimum 3 hour shift up to 7 hours per day depending on need. Undertake analysis on a range of business process identification, modelling, Cognitive ability assessments measure your potential and ability to solve work-related problems and learn new job knowledge. Know the law Before hiring a new employee, you need to make sure you know your rights and responsibilities. To become a teacher in NSW public schools, you should apply for the . Recruiting. As the purpose of recruitment is to identify the applicant best suited to the role and the needs of the Ministry of Health based on merit, not all applicants will progress through all stages. a case study exercise where your group responds to a brief on a realistic business scenario. For further assistance, read the application checklist or frequently asked questions. There are known benefits to policy, service design and service delivery when a workforces composition reflects the community it serves. NSW Fire Recruitment Interview Process Format: Candidates will face questions from four different two-person panels to ensure divergent opinions determine the best candidates for the role. 2. The rules and guidelines for work in the sector. Includes the Aboriginal Employment Strategy, Aboriginal Employment and Development program, Aboriginal employee networks and cultural protocol guidance. You must be an Australian Citizen, Permanent Resident or hold a visa that allows you work in Australia in an ongoing role. You will be required to: complete all personal detail fields. business strategic plans. Applicants will be assessed against the essential requirements and selection criteria contained within the position description (link below). material foroperational Answered 1 January 2019 - Customer Service Representative (Former Employee) - North Sydney NSW Pleasant group interview, very professional Answered 21 October 2018 - Fraud Specialist (Current Employee) - Sydney NSW 1 fave to face interview Cognitive ability assessments measure your potential and ability to solve work-related problems and learn new job knowledge. Types of assessments All our assessment processes involve at least one interview. Are you passionate about achieving results and taking great pride in your work? Please visit Microsoft to upgrade to MS Edge. Our work is continually present your findings, in writing or verbally. Is this the next step in my career journey? Click here to see what we doTheRisk, As such, if you require any adjustments to submit your application, please get in touch with us at careers@nswcc.org.au Our merit principles put importance on fit for the role and agency. Insights and analytics into the public sector workforce. We pay respect to the Traditional Custodians and First Peoples of NSW, and acknowledge their continued connection to their country and culture. Includes data collections from the past 20 years. east Adjustments for individual needs The key to our success is leveraging the contributions of employees with different backgrounds and perspectives. $27.39ph. Hunter New England Local Health District provides public health services to the Hunter, New England and Lower Mid-North Coast regions. Test your computer equipment before you start. When we invite you for an interview, we will also request contact details for your referees. We pay respect to the Traditional Custodians and First Peoples of NSW, and acknowledge their continued connection to their country and culture. Best practice employers give their managers and employees training about workplace privacy. his is a Category B position. More than 100,000 people work in or directly with NSW Health, across 15 local health districts, NSW Ambulance, NSW Health Pathology, Sydney Children's Hospital Network, Justice and Forensic Mental Health, Agency for Clinical Innovation, Bureau of Health . You then need to: In case interviews you receive a scenario in advance (for example, 1 to 2 days ahead). Sydney, NSW, AU. your capabilities, knowledge and experience compared to the successful candidate. Now, for the exciting part - the start of your new career in NSW Government! Below is a general guide to our recruitment process: Recruitment times can vary and may take longer if we receive a high number of applications. Its worth contacting them at this point to: We need to do screening checks to confirm certain things about you. . Role:Process Improvement You usually have a limited time to do the task. Information on how to request adjustments to the application and assessment process if you need them. They may be written or presented through video or audio format. The application process will include a range of assessment techniques to help determine your suitability for the position. If you are invited to an interview, you may be asked to upload a number of documents to your application online. In individual case study exercises you receive information about a work-related scenario. If you don't receive a confirmation email, check your junk or spam folders. Information for graduates with disability. Information on writing your cover letter, resume and answering targeted questions. Focus on how your knowledge, skills, and abilities match those needed for the job. Includes targets and support for gender equality, LGBTIQ+ network resources and support, legal requirements and best practice reports. I was provided with the best pool of candidates I could have asked for. Coordinator Role type:Full Time Ongoing Grade:SNSW Grade 5/6 The package includes base salary ($81,475 - $93,111), plus employer's contribution to superannuation and annual leave loading. why you want to work in the NSW Public Service. With over 25,000 people working right across NSW, we drive the continual development of . assist with interview and other assessment techniques. There is a short break in between activities. Advise and create appealing advertising campaigns e.g. This is something you must have, otherwise you cannot progress. Your cover letter should: If the job involves managing a team, tell us about important things you did before such as how you supported your team to deliver for the business. For questions about the process, the status of your application, or general information please . You should prepare a succinct application demonstrating why you believe you are the best person for the role. We invite you to share examples of specific situations from your own experience including: We use more than one assessor in an interview to help us: We often use an extra 1-on-1 interview at the end of the process to help decide who is the right person for the job. Are you a keen learner and thrive on always bettering your knowledge and skill set? The primary, legal and digital streams will complete the same activities including same individual task. We provide acute and sub-acute hospital care, mental health services, community health, Aboriginal health, public health, and research. Specify your job search criteria, then click "Search for Jobs". In group exercises assessors observe you as you work with other candidates to solve a problem and discuss a topic. Melbourne is home to our Transdev Australasia shared services teams. Position Classification: Admin Officer Level 4. Education qualifications and relevant training. supportting business process improvements, providing solutions aligning with presentations or written exercises. Copyright 2015 NSW Public Service Commission. Set aside time in your day to do the assessments so that: Find a quiet location away from distractions and disturbances. Our recruitment process. Make an offer of employment after weighing all the available evidence on balance. calibrated against core values of passion, teamwork, and accountability to The purpose is to determine if you can do a technical part of a job. Once you have found the job you want to apply for, submit your online application through the I Work for NSW website. You will be responsible for undertaking analysis on Please enable JavaScript to experience the full functionality of our website. customer service on behalf of the NSW Government and assessment centres. Your browsing experience may be affected by not having the most up to date version. Be specific dont tell us what you think you might do in the situation tell us what you did. The recruitment process may include: an assessment of your application. Civilian employees work in diverse roles across the various units and commands that make up the NSW Police Force. Do your research Jump online and read up on Transport for NSW. Manage a portfolio e.g. About the job: Every day is different as a Recruitment Resourcer with HNE Health. Search jobs. support@jobs.nsw.gov.au . We may ask if you meet an essential requirement for the job. Click Here to access the Role Description. If the referee reports are satisfactory, we may make you an offer. Assessment centres will be held in September and early October. Late applications may not be accepted. The recruitment process Get prepared and read the following stages of the recruitment process: Focus Capabilities Resources The following resources from the I Work for NSW website can support you through the application process: Finding the right job Deciding to apply for a job Writing your job application Assessments Copyright 2015 NSW Public Service Commission. Biographies and information on our current board members. Service NSW was set up in 2013 as a one-stop shop for NSW Government services. About the role: The Business Improvement team at Service NSW are?currently looking This means that only persons from under-represented groups may be eligible to apply for some roles, or different steps may be used to recruit persons from under-represented groups. Legal directions made by the Commissioner to agencies from 2013 to now. Guidelines, templates, capability comparison guide, and a library of sector role descriptions. Targeted / Identified: Role: Process Improvement Coordinator. your career objectives - "Where do you see yourself in . We support innovative programs in areas as broad as digital government, consumer protection and major public works. Includes the NSW Government Graduate program, recruitment and selection guide, NSW Public Service talent pools, assignments, transfers and secondment guides, onboarding and exiting information, and the NSW Aboriginal internships program. Shift your thinking from what you want from candidates to what you have to offer to attract interest from job seekers. processes to meet the business objectives This is a good way to find out: Get some career advice, training or mentoring to help you: If you are the successful candidate, we will: Even if you are not the successful candidate, we may offer you a place in a talent pool. Each test measures something different according to the scenarios they contain. reengineering,and listed by confirming your right to work in Australia. Our diverse candidates will experience a fair and merit based recruitment process and we will make any adjustments needed, both in the recruitment process and on the job. Be part of the team transforming business processes and delivering enhanced digital capabilities for everyone in NSW. We use at least 3 different assessments to help you to show you can do the job and use 2 main approaches to structure our assessment processes. They usually involve you in the following: In a written exercise you review information, for example a case study, position paper or business problem. If you have any further questions you can contact the Recruitment team on recruitment@ses.nsw.gov.au. The application will be auto-populated with relevant information from your profile, which you will be asked to review and update. Trade Assistant to work at Port Botany or Waverley bus depots. This is likely to involve: We generally use a staged assessment approach when: This means completing assessment tasks, one at a time over 1 to 2 weeks. We structure them according to: All our assessment processes involve at least one interview. Be aware of the work done by the agency and their priorities have a browse through their website to find out more. need you to develop and present your strategy (for example, for the design and implementation of the program). are applied To be creating social media content, and recommending advertising platforms to be used, such as Seek and LinkedIn, Review resumes and validate candidate data, Assist Hiring Managers in scheduling interviews and sit in on interviews where needed, Assist in the onboarding process of candidates e.g. We welcome applications from Aboriginal and Torres Strait Islander candidates and we have an Aboriginal Employment Consultant that can provide support. This means you have met the job requirements and may be considered for similar jobs for up to 18 months. Capabilities are: They come from the NSW Public Sector Capability Framework. present your findings, in writing or verbally. You will be asked to accept the offer online. These might be from: This will help you to write a cover letter, update your resume and respond to targeted questions. 7. If you gain a place in a talent pool, well done! All rights reserved. Information for graduates with disability, Engineering Stream assessment centre dates: 1 September - 6 September 2022, Digital Stream assessment centre dates: 6 September - 14 September 2022, Social Work assessment centre dates: 14 September - 15 September 2022, Primary Stream assessment centre dates: 16 September - 30 September and 4 October to 17 October 2022, Legal Stream assessment centre dates: 16 September - 30 September and 4 October to 17 October 2022. we are passionate about delivering a positive customer service experience. You do not need to attach a resume or cover letter. After we review all applications, we will let you know if you will progress to the assessment stage. The Leadership Academy delivers trusted leadership development programs that transform the individual and their teams to deliver benefits for the people of NSW. How to request and access PSC information under the GIPA act. assume you have a role in a fictitious organisation, work through the documentation in your in-tray, prioritise the importance of the in-tray contents. Applications will be reviewed and candidates will be contacted prior to the closing date. Tell us about any adjustments you may need for the assessment process. Share your passion for your industry and build the skills, qualifications and employability of people in NSW. All new employees must agree to comply with the requirements outlined in the policy. Depending on the role and the size of the candidate pool, this stage may include an initial phone interview. This is where we ask all candidates the same set of questions. These help us to find out a bit more about your past performance and confirm your suitability for the job. This will include a list of dates and times. You then present this to assessors when you attend for interview. Please read and understand NSW Health policy directive. We use at least 3 different assessments to help you to show you can do the job and use 2 main approaches to structure our assessment processes. ensure our focus is always on the customer. Role type: Full Time Ongoing. Copyright 2015 NSW Public Service Commission. We are committed to employment practices that are fair, responsive and inclusive. use a real business situation such as the start-up of a new program. Below are the essential steps you need to create an effective recruitment process and find the right people for your organization. Our values of accountability, trust, service, and integrity drive our initiatives and culture. Write your response with honesty and passion. Candidate documents are not kept for future jobs. Focus on providing specific and clear responses. Below are resources to help you prepare for your application, understand the process, and know how to ask for extra help. Location:Sydney /Hybrid working optionsAbout ServiceNSWService NSW is the leader in providing If you miss out on the job, we encourage you to keep looking and applying. This is your chance to show us who you are and put your best foot forward! customer experience to all citizens across NSW. For enquiries relating to recruitment please Review the role description to help you understand the capability and other important things about the job. Biographies and information on our senior executives. Join the Service NSW team of talented, passionate people. Situational judgement tests are realistic scenarios that you might experience on the job. Candidates involved in a NSW government recruitment process have an interest in information which informed the decision making and candidate selection processes in relation to that recruitment. Think about what you did in other jobs and your achievements. Effective Candidate Evaluations. Led by our CEO, our executive team oversees service delivery, partnerships, security, digital services, small business, risk, strategy and performance. The code and framework applied to all PSC employees. This is likely to involve: We generally use a staged assessment approach when: This means completing assessment tasks, one at a time over 1 to 2 weeks. Resources to support senior leaders contemplating an organisation restructure. If you are successful in the recruitment process, we will contact you to confirm your position in the graduate pool for the relevant stream. you will drive the end to end recruitment. They may ask you to: They are often designed to find out about your capabilities and if these suit the role. All other streams will only need to attend one assessment centre. Support Hiring Managers throughout the recruitment process by working closely with them to write job ads that sell the position and facility/ location to potential candidates. Stage 1: Online application. You will work within the recruitment team, placing staff across our 27 hospitals, 11 multipurpose centres and 43 community health clinics. Support the adoption and continual improvement of Business Process Management While many employers are aware of their obligations, some may not be. Remuneration: $66, 338 - $67, 937 per annum + Superannuation + Salary packaging. Do you want a job with a purpose and love helping people? If you are the successful applicant, you will be made an offer of employment. We invite you to share examples of specific situations from your own experience including: We use more than one assessor in an interview to help us: We often use an extra 1-on-1 interview at the end of the process to help decide who is the right person for the job. We have varied roles in operations, service delivery, privacy, legal, administration, and risk, strategy and performance. make informed recruitment and selection decisions. 1. At Service NSW, a positive customer experience is our highest priority. The application is a chance for you to show how your skills, knowledge and abilities are suited to the job. You then prepare a response in the form of a letter, email, memo, or briefing. an interview. You will be responsible for undertaking analysis on You then need to: In case interviews you receive a scenario in advance (for example, 1 to 2 days ahead). About. Other assessments vary depending on the job and what is being assessed. Some of the key responsibilities include to: 1) Click here for the Position Description 2) Find out more about applying for this position For role-related queries or questions contact Charlotte Cunningham on charlotte.cunningham@health.nsw.gov.au or call (02) 4985 0617. You'll find information about the organisation and our projects on our website, including recent media releases, which are a great snapshot of what we do. Department of Customer Service. NSW Department of Education's Graduate Recruitment Program (GRP) at any time during your final two semesters of study. processes to support business operation You do not need to attach a resume or cover letter. Employment Type: Permanent Full Time / Part Time. Our common interview format is the structured behavioural interview. Organised and takes pride in your work (we love a good spreadsheet), Good team player, high energy levels, can-do attitude, A positive attitude and eagerness to learn, Strong work ethic and thrive in a results-driven environment. If you are the successful candidate, well done! The job ad and information package will give you instructions on what to put in your application. analysis, design reengineering to support business process improvement and Includes the performance development framework, the managing for performance program, and the talent review framework. Includes the three remuneration tribunals: statutory and other offices, parliamentary and local government. psychometric testing. Assessments may include online testing, interviews and work sample tasks such as case studies, role plays and group activities. Work with our agency partners to deliver a range of services from disaster relief and vouchers, through to licences and credentials. Check the advert and role description of the role to find out more. assume you have a role in a fictitious organisation, work through the documentation in your in-tray, prioritise the importance of the in-tray contents. A report into how the Commissioner decides to use their power of inquiry. Situational judgement tests are realistic scenarios that you might experience on the job. Information on types of flexible work, how to implement it in your agency and policy guidance. a range of business processes identification, modelling, analysis, design and become familiar with all aspects of the job. Coordinate, monitor and review business processes to identify gaps and Steps of the recruitment process. If you do not have access to a home computer, please let the assessors know so alternative arrangements can be made. As you progress through the recruitment process, you will be asked to provide further information and documentation at the appropriate stages. Review the role description to help you think about whats involved in the job. Let's look at a typical example of the role players in an HR recruitment process: Hiring manager: the person whose department needs the new hire. Targeted questions are open-ended questions. Sometimes targeted questions ask you about: These types of questions give you the chance to tell us about what drives and motivates you. We're a New South Wales government organisation leading the group of transport agencies and divisions that keep NSW moving. Before your assessments you should: If you are one of the candidates most suited to the job, we will contact your referees. As part of the recruitment process you will be required to undertake a medical assessment to ensure you are medically fit to perform the inherent role and functions of a NSW Police Officer. Example: Responding to a targeted question about your capabilities. Undertake analysis on a range of business process identification, modelling, In-tray exercises simulate administrative aspects of a role. Graduates receive a competitive salary, study support and a permanent role upon completion of the program. Transdev is one of Perth's largest bus operators, providing metropolitan bus services on behalf of Transperth. For the primary, legal, digital, and engineering streams the activities are a structured interview and a group activity. A career at the Department of Customer Service (DCS) allows you to serve the people of NSW. Our team is friendly, supportive and passionate about our work, which is attributed to the rewarding feeling we receive when candidates are placed in positions that make a real difference to the local communities we serve. Will the job help me to serve my community? efficient enhancements in operational efficiency, customer service, systems and How does the job fit with my values and standards? make you a formal offer of employment (in writing). a range of business processes identification, modelling, analysis, design and Employment Type: Various Permanent and temporary opportunities. we expect a small number of applications. Personality questionnaires are useful to gauge how likely you will fit in a job or team. They are the next stage in the process after the job application. Four weeks annual leave (pro-rata for part-time employees), Up to 13 allocated days off each year (for full-time employees), Employee Assistance Program (EAP) for staff and family members, Rewarding work that results in increased patient care, Unique exposure to recruitment within NSW Health, Opportunity to build relationships with colleagues at all levels of the organisation, Opportunity to learn from a highly skilled multi-disciplinary team, Sales experience in Healthcare or Recruitment (preferred but not necessary), Approachable and great communication skills (the sort of person who can talk with almost anyone). You then present this to assessors when you attend for interview. Copyright 2015 NSW Public Service Commission. Let us know you have a disability and need an adjusted or alternative assessment as we want all people to be able to perform at their best and compete with others equally. be ready to describe your interest in the role or in working for the agency or the NSW Public Service.
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