My light dodo melted a long time ago and my icee maker quit too. Cannot reach Sears or the manufacturer. No help has been offered to reimburse us for the cooler or the ice. It also has many features to . It stopped working May 2015. Sears was of no help when I called so I hired a local repairman to come take a look. I have a house full of lg appliances and have had problems with all of them resulting in repair or replacement. How is this company allowed to stay in business? Sesrs Kenmore Elite 2018 failed compressor & electronics board. Purchased Kenmore Elite with LG compressor lasted 2.5 years. $1,000.00 to repair (paid $2,500 for the refridgerator). No repairman I have contacted will touch it. We were on the phone with Sears and LG customer service in Alabama for over 2 hours. But Kenmore still out them in their frig. Good thing Sears is in bankruptcy, as I will never buy another Sears product. Bought Kenmore Elite refrigerator September 2016. ENERGY STAR. I didn't call Sears back and still no response from Kenmore. The freezer has stopped working. November 25, 2021, 5 years almost to the day, it stopped cooling, I checked in back of the refrigerator and the motor was hot to the touch and the glue was melting off of the compressor. 795.7519240 . $300. I am being charged for a replacement compressor. Yet its been a week and our refrigerator still does not work. We have photos of the thermometers and of all the defrosted food. We have basic fridges 20-30 years old in the break rooms at work! Compressor is LG model 72053 301B0434. I am not sure what the point to all these complaints if we can't get anyone to listen. Called sears, where we purchased the unit and they didnt have anyone available to come look at the fridge for another week! I called Sears and they said it's under . Starting with the LG company. Now not quite 3 years later it has stopped cooling again. Refrigerator Kenmore Elite 795.7218 Series Use & Care Manual. Kenmore Elite French door Counter Depth refrigerator, purchased 11/30/2017. We purchased a Kenmore Elite refrigerator model #795.731 in March 2018 and on 1/02/22 it quit cooling . I bought all new kitchen appliances from Sears for my new house. So many issues. I, therefore, called a local appliance repair company and paid $1309.56 for a new compressor. Needless to say, I will never engage in a product or service from Sears. Without a refrigerator for a month???? ft. French Door Bottom-Freezer Refrigerator - Finger Print Resistant Active Finish ssin: 04674015000P, salescheck: 093002073989. purchased on September 16th, 2016 and delivered. Purchased a Kenmore Elite bottom freezer refridgerator model 795-7313 at Sears. Investigated further to find all sections of refrigerator warm. My 2019 Kenmore 3 French door refrigerator stop working and cost me over $1000 for replacing LG linear compressor. Overall, here are the potential causes of the leaking: Anyway, I told support tech about class action lawsuit and any fridge with 10 years on the compressor warranty has 5 years labor and parts. Purchased a Kenmore Elite 3 door bottom freezer in 2015. We purchased this item from Sears 5/2017. Purchased Kenmore Elite model # 795.72483.411 refrigerator in 2/17, within 6 months the fan motor was making a noise due to ice forming on the back of the freezer. Within the week I had to call LG once again because it had stopped cooling and they sent another repairman out from Sears who said it needed a condensor as well. The guy said he would get a hold of Supervisor. Ice Maker has already quit working and the gear is still on and can't turn it off, so I'm sure that will burn up next. The fact that LG was well aware of the problem with the compressors, I would certainly like to think my refrigerator would be included in the settlement. 1 cubic feet capacity, respectively. I just had my Kenmore refrigerator, Model# 79570323310 (purchased date 02/2016) with 3 year warranty from Sears just suddenly stop cooling after owning it less than 3 years and 7 months. Then I did some investigating on my own and found the MAGNUSON-MOSS WARRANTY LAW. THey are wanting me to pay another $500 to have this issue fixed and there is no way out of this since only Sears can order parts for this model and fix this issue.. Frustrating as it is with COVID-19, NO JOB, NOW THIS NON_WORKING FRIDGE, left with no food. Fridge cost around $2,000. It does have a LG compressor on it which is still covered by the manufacturers warranty but I am still having to pay $615 for the additional parts and labor! Compact Refrigerator - Stainless Steel. The repair places around here stopped because they would replace parts and the frig still didn't work. I Called repairman cost me $98 for him to come out and check it. now take that same 1000 lbs and put it in a car. Plugger Refrig in thinking it would start working. Same story here. Compressor went out Nov.20, 2019. I took delivery of my Kenmore Elite on June 2, 2022 and the compressor stopped working on July 9, 2022. Refrigerator stopped cooling on August 28, 2020 while still under warranty. 36mo to pay off. I have lost all of my refrigerated and frozen items. This is total bs especially when LG knows about the defects. Kenmore Elite refrigerator lasts less than one years. Now, 25 months of owning it, it quit again. I went thru cleaning vents in back, resetting Refrig per instructions. Our fan was making loud noises which stopped when we opened the door on either the freezer or the refrigerator. The extended warranty has expired so now I am paying out of pocket for the same repairs. Kenmore do warranty for only one year because they know that they are going to stop working. I spoke to a local repair shop and they've seen nothing but issues with the linear compressors. Small claims court here I come. Sears was no help. Serial #811kr00668. $600 worth of fresh/frozen food; Sears sent repair tech out today, charged $109; he admitted he knew it would be compressor, but would not have one for 2 -3 weeks "if we are lucky". To add insult to injury, the repair person told us "Your compressor is an LG compressor and these things are dropping like flies". Our refrigerator is 3 years old and they said fortunately the compressor is covered but labor is $650! At 1 year and 1 month some motherboard issue ($400). By August 2020 developed a noise. At the end of the day on Friday I went on the chat line and chatted with Nicolas Willis. Do not by any Kenmore appliances as they are cheap junk now. We had to pay for two service calls for same problem and refrigerator still wouldn't freeze. He then remembered that he could possibly help me by mysteriously having the right compressor for the Refrigerator and replaced it for a total cost of $491.00. The following Monday we waited for the repair man for most of the day. Due to the volume of these fridges dying it took 6 weeks to even get a sears repairmen to come look at it and another 6 weeks to get the parts in due to the backorder backlog. They advised me that this is a known issue and it is the compressor. Purchased 5/10/13, and we have had to go purchase another refrigerator. At first they were going to give us a new one and now they have decided that we don't need a fridge for another week (3 weeks total). Guess how much a new compressor is? Had it four year now having that problem. Repairman said it was the compressor. Im so disappointed in the model.. I called Sears customer service and scheduled an appointment for a tech diagnosis and repair on Friday, April 17, 2020. my Kenmore Pro refrigerator has broken 6 times in 1 year. Model number 795.73133.410. They ultimately said there is no technician in my area that is available. It is now 5th year, and I give up. Be the first one to find this review helpful. Production date says 2019.05. We lost all of our food! The tech said compressor is bad. Emergency electricity shut off, food spoiled. Apparently this is a fridge built by LG for Kenmore. I need help. Fridge quits cooling and freezing. stop producing cold. Besides having ruined food and a big mess to clean up I am now with a useless appliance. I notice this is only for the 3-door models. Kenmore 99059 4.5 cu. Now the repair service has to order the parts and we are still without a refrigerator. I would be out $1100 for repair. I feel everyone's pain. We purchased KENMORE ELITE REFRIGERATOR IN 2016. We bought a Kenmore side by side refrigerator in 2020. On 1/4/2015 we purchased a Kenmore Elite bottom freezer refrigerator. Glad the Sears closed by me. Then on Thanksgiving morning 3days later , opened up my fridge and it was warm and the freezer was just "cool". Scheduled appt for repair 4/17/20. He used to work for LG and he refuses to see their clients as they never pay. 2,800 dollars. I have a Kenmore Elite model 795.72059.112 frig. This unit is made by LG. He then told us that we were expected to pay $99 for the visit, plus $146 dollars because the repair job exceeded the $500 limit. I would have bought the extended warranty for 5 years had I ever worried that a compressor would fail in less than 10 years because the machine had a linear conpressor versus a reciprocating compressor that is standard with GE machines. We purchased our Kenmore Elite in June 2017. Jan 20, 2018 - just called for another service call to have it repaired and the next available service date is March 13, 2019. All said same thing, going to cost 600 to 800 for repairs. Now the compressor is not working again. Compressor out in my unit. He also informed me that if it was also bad I would still have to pay the labor cost again to have it fixed. I was better off purchasing a real appliance from Lowe's after the first year this gave me problems. The builder that did my house had Sears as the appliance supplier unfortunately. They should have notified their customers of the recall and replaced the compressor. He informed me that while the part was free, it would be $705 for the repair to be made. Kenmore elite fridge model # 795-77544600, burning smell in the refridgerator, which caused the light housing to melt, ceiling of refridgerator to melt, charred bulb sockets, cover of light extremely hot, not to mention a few more hours would have caused a fire. He said $1200 to repair it. I have the same issue as many of the above individuals. I have bought Sears appliances ever since we got married. I received the same answer from the Sears repair service. The standard counter depth is 25 inches, but the depth of your fridge may vary by several inches one way or the other. Purchased a Sears Kenmore Elite Trio, bottom fridge, in April, 2015. Sears service provided poor responses across 2 months, continued to slide schedule and then finally cancelled. We had no problems with it until January 2022. Purchased Kenmore elite 795.74033.410 with extended warranty. Sounds like not worth it. I called a local repair company, they said it's a known problem with those fridge, and to get in touch with Kenmore/LG, compressor problem, badly designed. But my Kenmore elite how did little less than two years the compressor went up now Im trying to find a way to have it fixed because I absolutely love the refrigerator contacted American Sheld they sent somebody out however they could not fix it because there was still a warranty on this modelWould like to know what to do next to be able to get this taken care of. On May 31, 2018 I started hearing an intermittent buzzing in the freezer area. Upset & Disgusted!! In September 2018 the Ice Maker and Water Dispenser stopped working I called in to my LG Warranty amount and was given Claim #1403xxxx about an hour later my wife told me everything in the Freezer was thawed I called back added that to the problem. We went on vacation and came back only to have to through out all our food. 795.74023.411 on 8/7/2015. Bought a new French Door Kenmore fridge in 2018 from Sears and the compressor failed in September of 2022. I purchased Kenmore elite refrigerator model # 75.73157.610 ,Jan.2017. American Home Shield will not cover either because should be under warranty. Got my Kenmore side by side Refrigerator on 4/20/15 and in Oct.2019 my LG compressor went out called Sears and I was told my Refrigerator had just gone out of warranty .I was told that I had got the extended warranty for three years and it had expired. Tried to cut back. This one will cost about $1600 to replace the compressor. The compresser will finally quit. I have read so many with the same experience! Compressor went out a week ago, lost $$$$ worth the food. Contacted local Appliance service company to look at the fridge and found compressor to be bad. I thought we bought a top-of-the-line refrigerator Kenmore Elite by LG model 795.74023.411 in 2016 paid over 3 grand in November 2021 lost all items in it. Lots.of waisted food!!! When asked what do we do to feed our family of five until then, we were told "we can give you a curtesy $!20 to refund the food loss." Height: 66 in Width: 33 in Depth: 32 in. After waiting nearly a month for the service appointment yesterday the tech came and validated that it was indeed a compressor failure. Bought a Kenmore Elite mod 795.73167.610 on May 22 2019Quit cooling on10/20/21called for service next day..got in their robot system (terrible system) farmed out to India or elsewhere..couldn't understand people i talked to..bottom line best repair date 11/8/21. He was retired and had just found out he had a terminal illness. Sears sells JUNK and only warranty it for first 12 months, after that lapses, they push you towards purchasing extended warranty, and abuse the protection to their benefit. I noticed that the food in the fridge was not staying cold, we'll eventually all my food went bad. Ridiculous!!! Looks like another class action lawsuit is needed for these Kenmore refrigerators (if there is no ongoing lawsuit currently). I have never been so disgusted with the lack of a company trying to resolve an issue. Cost is around $1300.00, This is BS, anyone with suggestions. I have a Kenmore Elite Refrigerator model# 25344733102. Repair would over $800, even with compressor part replacement covered. Purchased a Kenmore model 795.7305 (3-door, stainless steel) in February 2017. Sears will said they would not honor replacement cost of compressor because Sears service tech did not repair. Everything was defrosted. In doing research, this compressor is known by both Sears & LG to be faulty and there have been previous class action lawsuits related to the compressor. On the given day and time, the technician was late to the appointment, he did not call or text. $2500 refrigerator only worked for five years, with two major breakdowns, this is the second. I am guessing it will be $350 on labor based on Sears estimate. $1100 to fix. A long story short after multiple calls to LG, and hiring a tech that deals with LG problems daily, we are still waiting on parts for a now dead refrigerator and lost food in the process. Who knew you should research lawsuits before purchasing a refrigerator!!! ft. He said all the LG technicians have quit in Florida as they are not being paid by LG. Apparently, it is very common for the system to develop pinholes so it won't retain the refrigerant, which renders the whole thing useless! I had to keep calling Sears to confirm the appointment because this indeed was an emergency being with our fairly new refrigerator. Called sears and they suggested I buy a Service plan to save 50% on repairs. I will have over $4000 in refrigerators in two years. Purchased a Kenmore Elite Refrigerator in 8/2016, the compressor is out at exactly 3 years. I called the corporate office this morning and was sent back to the same customer service number. I would like an reimbursement for this repair. Can't believe they are getting away with this issue. I would like to go on record with the hundreds maybe thousands of other people who purchased a Kenmore elite refrigerator 795.73167.610. HELP. It comes with a 21 x 21 x 55 inches and a 7.5 Cu. Now I'm reading about faulty compressors and other things. The compressor is supposedly still running but the fridge and freezer not the right temperature . On 8/22/19 I noticed that the ice maker was not making ice. After numerous calls, no one would touch it. We accepted the plan. I called and was informed that my warranty expired on april 30, 2018. Sign me up for a class action lawsuit. Still couldn't figure it out. The water has ruined my floor wood cabinet molding.Food does not freeze properly. The Grab-N-Go door is an unhelpful gimmick that spoils this refrigerator's potential. The repairman said they keep these replacement compressors in stock because so many LG compressors have failed. Model #785.7404.410. First ice maker, then freezer, then frig. Gonna be 480 for part and labor but everything I'm reading I shouldn't bother spending the money if the compressor is going to go anyway!!?? CAN SOMEONE PLEASE FIX MY REFRIGERATOR!!! When we stated the food loss is over $1000, the rep said "I never said we would cover the food loss, just help with it.". Purchased Kenmore elite in 2017 and compressor failed in 2021. It was under warrantee with Sears. The tech informed us that he had been running across this issue several times, stating that before or right at the 1 year manufactured warranty the LG motors were going bad. Lost all our food. Call Sears they want money and get in a monthly paying program to get service contract. Can't get an appointment for 3 weeks. The fridge is just 6 months old, still under LG warranty. They will replace the compressor but I am still having to pay $169 for additional parts and $431 for labor as well as the food I lost when the freezer quit! I asked person if he knew difference between Warranty and Recall. November 2012 I purchased a Kenmore Elite French door refrigerator model 795.71053.014. IT IS ONLY 4-5 YRS OLD. I thought we shopped and bought a product to last and had good reviews. All new Kenmore elite appliances were installed. This appliance was manufactured by LG. I called back explained everything once again and LG rep says they had to call repair service to verify what actually was the issue. I have a warranty but they will get back to me within 2days. yes I said 2days.so what am I supposed to do in the meantime. I never perchase anything else from Sears or Kenmore/LG. called Sears repair and was told 4 weeks lead time to get a tech to come look at it. I bought an LG refrigerator about 4 years ago, today the compressor died. Performed tests on the PCB and all good, Found issue with compressor. The fridge stinks and we have lost over $1000 of food. They know they have a bad design, yet they don't stand behind it and just replace it with the same crappy compressor. Looks like we are screwed based upon all of the other complaints I just read. Take note of the following facts about the Kenmore elite . This website is a partnership among six federal agencies. I still have no refrigerator. Your Recalls and Product Safety Alerts; Amazon Assistant; Help; English United States. My kenmore with lg compressor went out .3 years old.nothing but thecrun around from both sears and LG .3 weeks of phone calls and neither wants to take any resposibility .i dont think i will ever by another product from either company.customer service is terrible. They cannot give you a set time. I have always had GE Products. It's a scam. they offer their repair service which will cost you $300 each time to repair in my case it is every year thing and LG customer care is not willing to help in any way. Frustrating no accountability. They make em PRETTY and FANCY looking like the high ticket appliances, but they are JUNK!. We purchased it again the following year, and again. The Kenmore Elite 30.6 cu. 4 1/2 years later the compressor went out. Tech put his hand on the compressor and said it was way too hot. LFX 289685/00 April of 2019. My question who is going to help me? 6 months after buying the Kenmore elite the compressor went out. Sears has lost a customer who has been loyal to them for the last 35 years. It stopped working in October of 2021 . I bought my Kenmore elite model 795.75043 last November 2018. I would rather put $1500 into a new, NON KENMORE/LG refrigerator. It took over an hour to get through only to speak to someone outside of the US and with a heavy accent whom I could not understand. He had nothing on his truck. This is around 2 years and 1 month. He replaced the part and mentioned that it may not work and something major could be wrong. They ordered a compressor which wasnt the correct one and tried to reorder another after selling me the warranty plan. I bought a Kenmore elite refrigerator in 2018 only to learn it is an LG and my compressor has died and they want $950 to install a new one. I bought the Kenmore elite model # 795 72595 710 on 3/18/2019 ice maker doesn't work freezer doesn't work fridge is barely cold. Purchased a Kenmore Model # 72595 in 2018. I have a Kenmore Elite Refrigerator/Freezer, Model 795.74023.411. I also missed the deadline for the lawsuit. I finally somehow was able to get an appointment scheduled. This will turn off the refrigerator's controls. I purchased a Kenmore Elite Tri-Door w/ door-in-door and exterior water/ice dispenser, Model 795-74033411. I live in a rural area so distance would probably increase the uncovered labor charges! Kenmore Elite 73033 795.73033.410 - purchased in September 2015 and it died September 2019. Good grief. The repair man told me that he had those model with the same problem for that year. three years ago, I bought model 79551833412. I called Sears customer service and scheduled an appointment for a tech diagnosis and repair on Friday, April 17, 2020. of course lost a fridge full of food. In the past every appliance, tools came from Sears. Our fridge went out 1 year 5 months after we bought it. Since last visit no longer dispensed ice or water and makes loud noisethese last 3 are all new since last tech visit. To the group of investors who bought out Sears, you can stick this brand up your giggy! numbers located on the data plate inside the fresh food section of the refrigerator door: Kenmore Elite Trio . The lady had a strong accent so it was hard to communicate with her, but she assured me the parts would be covered. I had a service person come out and diagnosed it as a failed compressor. The conclusion we came to he didn't want to change the Compressor. Paid 50.00 for tech ( from another company) to tell me couldnt be fixed, was sealed system failure. Found out it is made by LG which the repair guy said they don't work on LG hmm wonder why. I cannot afford that. Now Im seeing all of the class action lawsuits against LG for their garbage compressors. The unit cost me $1900.00 new. Turn off the new beautiful noisy refrigerator open the door to allow the ice to melt for two days. All lights work, water dispenser works, but not cold. We have already been without a frig in the house for two weeks. ft. 2-Door Compact Refrigerator - Stainless Steel. We contacted Sears and were told that we had to call LG. Not to mention tech said it would be over a month before they could come back to replace it. I will never buy LG or Sears appliances again.
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