Dynamic QoS: Prioritizes data through the router for smoother streaming. This can be either because the service hasn't been activated yet, you're using an inactive jack, or there's an issue with the modem's authentication process. It can handle . Go to Set Up a Wireless Network if you wish to configure your wireless settings. Has been reset to factory default settings. DSL and power ports on the back of the C4000BG and LG/LZ models. You may receive a notification earlier in the day to let you know that your service has been activated, and then you can start your installation. . CenturyLink Brightspeed Bonded dsl modem router C4000BZ newest version gigabit. CenturyLink C4000LG Greenwave DSL Modem Router Complete Kit Brand New. Works great, easy setup. At this point, you are ready to activate your service! 2017-04-24 10:28 AM. This can depend on the age of your home. Find a central location in your house, avoiding closets or other closed-off areas to ensure that all devices in your home get a strong wireless signal from the router. Or,right-click the link, select"copy link address", thenpaste the linkinto a new browser tab. Try the tower modem setup page instead. Zyxel NBG-419N (rermoved) Zyxel P-870HN (removed) CenturyLink Approved Modems Added in May 2021. Have a home security system? In middle of Oct., my internet quit working. Fast and strong wifi signal. Once the light is green, you're connected to the internet and you can get online! If the reset button is held in for 10 seconds or more, the power light will turn amber and the modem will be reset to CenturyLink factory default settings. Smart Connect single wireless network (SSID): Auto-selects the fastest band for each device. Wireless security settings. It is a gateway device (modem/router combo) with IPv4 and IPv6 compatibility. But the function is basically the same. Residential | Small Business| Enterprise| 2023 CenturyLink. The remaining setup will depend on your installation method (using the app or the QuickConnect site) and how quickly you go through the steps. It's possible that there was a power outage or some other loss of power of the modem/router and it reset. All Rights Reserved. Please note that a phone jack is required to set up Brightspeed internet service in your home. WiFi 6 antenna - 2.4 GHz/5 GHz 802.11ax (backwards compatible with 802.11a/b/g/n/ac) Dynamic QoS - Prioritizes internet traffic by application and device for smoother streaming. endstream endobj The app makes installing your modem a snap, and is also a great way to manage all your Brightspeed services. WiFi 6 technology with dual-band 2.4 GHz and 5 GHz 802.11ax. Highlight Features \u0026 Reviews! Residential | Small Business| Enterprise| 2023 CenturyLink. This means a connection failure has occurred. If your service has already been activated, you might get a message earlier in the day. If you don't have a jack,chat with usto have one installed. It may sound obvious, but if none of the lights are coming on, it most often means something isn't fully plugged in. This means your modem is connected to our network and the line is active. First, your modem will arrive in the mail on or before the date your service is scheduled to start. If you have theC4000BGorLG/LZmodelandyou have both landline phone service (notVOIP) and high-speed internet, you will need to install DSL filters on all of your phone cords. 8.8. 423 0 obj <> endobj But, it also offers two DSL ports. Most of these are best for tech-savvy folks who are familiar with modems and networking. Overall Performance: 85%. Once the status light ring on the front turns blue, the DSL light(s) should then turn green to indicate the modem is connected and ready to finish setting up. Click the quick setup icon to configure the device's Internet access . Click Apply to finish the configuration. 4. Try thetower modem guideinstead. I just got me CL modem/router yesterday and I plan on connecting it to a Netgear R7800 router. Quantum, Quantum Fiber, and Quantum Fiber Internet are trademarks of Quantum Wireless LLC and used under license to Q Fiber, LLC. Compared to WiFi 5, it delivers: About Brightspeed |Careers |Newsroom |Legal |Privacy Notice |Tariffs|Customers with Disabilities|Site Map View Product. That's okay. 9.4. Look for an email with your order confirmation details and an order status tracking link. It may sound obvious, but if none of the lights are coming on, it most often means something isn't fully plugged in. For the following models: Not the right kind of modem? Up to 75% less lag time (latency) for gaming and video applications. Regardless of the specific model, thestatus LED ringon the front of the modem will function in the same way. Check to make sure the green cord is firmly plugged in to the wall jack and into the DSL port on the mod, If the main LED or DSL status light on your C4000 exhibits different behavior, or indicates a problem based on the guides above, then. WiFi 6is the next generation in-home WiFi technology, designed for the ever-increasing demand of connected homes and gigabit connections. 2023 Brightspeed. Learn more. Check to make sure the green cord is firmly plugged in to the wall jack and into the DSL port on the modem. Next, you'll need to find a good spot for your modem. The status light ring will change colors as it goes through the installation process, to show you its connection status. Tower modem setup guide. If in doubt, you may want to wait until 7 p.m. to hook up your modem. xbbd```b``] q:,`YH7T ; 5. Also, make sure you have entered the user name and password correctly. We've created a series of self-help and install videos to empower you to quickly get connected. Once the light is green, you're connected to the internet and you can get online! The status light ring may change colors repeatedly as it goes through the initialinstallation process. For an optimal experience, we recommendupdating your browser. No Ethernet port? C4000LG CenturyLink Modem by GreenWave (Renewed) Popularity Score 9.3. Navigating the app to manage your account, test your speed or get additional supportFor more information, please visit: https://www.centurylink.com/home/help/internet/modems-and-routers/setup-your-modem-and-activate-internet-service.htmlor https://www.centurylink.com/home/help/internet.htmlThank you for choosing CenturyLink and have a great day! We're here to help! Follow the steps to complete the installation process using QuickConnect. On modems that have Secure WiFi, some advanced features in the modem settings will be disabled, including: Instead, you can easily access these same network controls through My CenturyLink or the app. Share | Add to Watchlist. %PDF-1.6 % Dynamic QoS: Prioritizes data through the router for smoother streaming. Guide to the single status light on theC4000 modem, The status light ring may change colors repeatedly as it goes through the initial, While the C4000 initially boots up, it will. Highlighted Features. Option 2:Open a browser on your computer and go tohttp://connect.centurylink.com(not"https"). Standards-based WiFi WPA3 security. Next, you'll need to find a good spot for your modem. Unplug everything, wait a few minutes, and plug in again. In addition to the main LED display, the C4000LG model has a DSL status light, found beneath the ports on the back side, as seen in the photo. CenturyLink C4000LG Greenwave DSL Modem Router w/Power & Cables 30 Days VG $68.99. by windsurfingbett. Under WAN Settings, enable "Transparent Bridging" and set the "Transport Mode" to "Tagged-201". Just follow the QuickConnect instructions when you get to step 4. Optimizing the Wi-Fi to get the best service possible3. We suggest using theMy CenturyLink appon your iOS or Android device to complete modem setup. Here are some things to try: If the problem continues, contacttechnical supportfor help. The CenturyLink network hasn't yet been connected at your address. If you still get a red light, you will need tochat with an agentto get further troubleshooting help. Once done, connect the Printer to the Wi-Fi. Advanced settingsgive you even more control over your modem's configuration. Troubleshooting tip:If the lightblinks blue,check to make sure the green DSL cord is firmly plugged in to both the modem and the wall jack. The app makes installing your modem a snap, and is also a great way to manage all your Brightspeed services. If you don't have a jack,chat with usto have one installed. best dsl modem wireless router centurylink. C4000LG CenturyLink. Actiontec C1000A-D (removed) Actiontec C2000A-D (removed) Actiontec Q2000 (removed) D-Link DIR-850L (removed) Greenwave C4000LG. WiFi 6 technology with dual-band 2.4 GHz and 5 GHz 802.11ax. Products with trusted sustainability certification (s). It came in the mail a few days later, and I hooked it up (I can see this thing was built to be idiot proof), but it didn't connect to the DSL service. On or before the day your service is supposed to begin, your modem will come in the mail. You can continue to the next stepto compete setup. But, if you don't want the app, no problem you can use a web browser on your computer to complete installation. Use a DSL splitter to plug a phone and a modem into one wall jack. While the C4000 initially boots up, it willblink bluewhile it is looking for the CenturyLink network. If itblinks blueagain for more than 5 minutes, service is not connected to that jack. I then went through the 3-step setup for this new modem, but was never able to finish step 3. For an optimal experience, we recommendupdating your browser. Manage networks (SSIDs) Modem security settings. Try plugging the green cord into a different jack. Some people call on their service start date to say their modem isn't working, when often the issue is simply that the service hasn't been activated. Login to the modem via 192.168..1, the default login and password are you usually attached to the modem or the tech provides them. Residential |Small Business |Enterprise This gateway has 4.2 out of 5 stars on Amazon. The status light ring on the front will also display different behaviors at certain times, depending on the state of the modem. The app makes installing your modem a snap, and is also a great way to manage all your CenturyLink services. Hope this video satisfied you and make sure to hit that Like Button and Share this video with your friends. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. To do this on a CenturyLink router: Connect a computer or other device to the internet through WiFi or an Ethernet cable connected to your modem. This page provides instructions to install internet with any C4000 series modem/router from CenturyLink. Our troubleshooting team is standing by. Jun 10, 2022. In this video, we'll show you step-by-step how to install your C4000 Modem. and our WiFi 6technology with dual-band 2.4 GHz and 5 GHz 802.11ax, Smart Connect single wireless network (SSID): Auto-selects the fastest band for each device, Dynamic QoS: Prioritizes data through the router for smoother streaming, The C4000BG has the same specifications as the, The C4000LG has the same specifications as the, If instructed to do so by a technician, you may need to change the WAN settings on your modem manually. Note: Speeds reflect the maximum download speed the technology can deliver Quantum Fiber service. After completing the setup steps in the app or through the QuickConnect site, check the color of thelight ringon the front of the modem to verify its connection status. This means your modem is connected to our network and the line is active. Make sure the outlet is live. Now it's time to get your modem hooked up. Some setup apps complain about being connected to a dual / automatic band switching SSID but will successfully complete setup anyways and use the 2.5GHz section of the dual SSID. Try this: Only the C4000BG and LG/LZ models have a DSL light. 3. The reset button will reboot the modem if held in for less then 10 seconds. Please try another jack orchat with usfor further help. Concretely, you can control Security Options, DNS, proxy, LAN, Network Management, IP QoS , WAN, WLAN settings, DSL, ADSL, MAC, WPS block; amongst others. TESTED CenturyLink Greenwave (C4000LG) DSL Modem WiFi Router + AC Power Cable $49.95. Features of the C4000 (All versions) Secure WiFi compatible. If needed, you can download the same instructions below. Troubleshooting tip:If the lightblinks bluefor more than 5 minutes,check to make sure the green DSL cord is firmly plugged in to both the modem and the wall jack. "WAN Settings" -> "Select the ISP protocol" -> select transparent bridging. Try disconnecting everything (DSL and power), waiting a few minutes, and repeatingsteps 2 through 4. . Try disconnecting the power, waiting a few minutes, and repeating setup. You simply push the WPS button on the modem, then select the correct network from your compatible device and it will connect without entering a password. We suggest using the Brightspeed Internet app on your iOS or Android device to complete modem setup. Unboxing2. Internet Strength: 90%. If you have theC4000BG or LG/LZmodelandyou have both landline phone service (notVOIP) and high-speed internet, you will need to install DSL filters on all of your phone cords. Fast and strong wifi signal. While the C4000 initially boots up, it willblink bluewhile it is looking for the Brightspeed network. Try this: Only the C4000BG and LG/LZ models have a DSL light. Let me know if this helps. The one you use will depend on the type of internet connection you have. Do not attempt to purchase this CenturyLink branded fiber modem directly from CenturyLink. In an older home, there may be multiple jacks, and they may have been installed by different providers over the years. Single status light ring. The modem was easy to set up and worked perfectly. There are multiple versions of this router, each with unique specifications. For direct customer support questions, please use the pinned CenturyLink Official Support Thread. The C4000 series modem/WiFi router comes in two models, each with different specifications.The one you use will depend on the type of internet service you have. How to set up centurylink modem c4000lg mg yz. You will see it change when you are pairing a device to your WiFi network through WPS, as well as when the modem is updating its firmware. It should turnsolidBLUEonceit has connected. WiFi 6technology with dual-band 2.4 GHz and 5 GHz 802.11ax, Smart Connect single wireless network (SSID): Auto-selects the fastest band for each device, Dynamic QoS: Prioritizes data through the router for smoother streaming, The C4000BG has the same specifications as the, The C4000LG has the same specifications as the, Install your C4000 modem and activate internet service, If instructed to do so by a technician, you may need to change the WAN settings on your modem manually. Where it is placed can have a huge impact on your wireless performance. The DSL cord from the modem to the jack shouldnothave a filter. If you have aC4000BG/BZor LG/LZmodel, you will also see aDSL status lighton the back of the modem. 4. Find a central location in your house, avoiding closets or other closed-off areas to ensure that all devices in your home get a strong wireless signal from the router. If the DSL light remains red after verifying your date and checking your cords and jacks, you will need to, This indicates nothing is connected to the modem port. The C4000LG has the same specifications as theZyxel C4000LZ. Then, while connected to . If you have questions we haven't answered, or if you need any additional support with setting up your modem,chat with us. Answer (1 of 3): I'm sorry, you've been lied to. If you have questions we haven't answered, or if you need any additional support with setting up your modem. Wait until after 7 p.m. on the service start date to attempt setup. Connect to your modem/router's IP address (find the manual, check on the device itself, or look it up online), look for the broadcast channel among the settings (the location will vary depending on your device), and select an alternative from the drop-down list. Occasional updates are necessary to add new features and keep the modem's performance at its best. While the C4000 initially boots up, it willblink bluewhile it is looking for the CenturyLink network. Do not use the reset button unless instructed by a support representative. Click on the options below for details and step-by-step instructions. Posted 21 September 2016 - 06:14 AM. The Zyxel C3000Z is one of CenturyLink's top recommended modems for its DSL internet service. My Android, Apple and Linux devices work fine, both with internet and wireless connections. Compared to WiFi 5, it delivers: About Lumen | About CenturyLink | Careers |Investor Relations |Newsroom |Legal | Legal Notices | Privacy Notice | Tariffs |Customers with Disabilities | Site Map|Cookie Settings |CenturyLink in Your Area | CenturyLink.net |Quantum Fiber in Your Area |White/Yellow Pages |Centurylink Retailer Up to 3 Gbps Speed - 600+2400 Mbps with 2-stream connectivity. Download the latest firmware for the C4000BG, Download the latest firmware for the C4000LG, Download the latest firmware for the C4000XG. 160MHZ Channel Support*- Doubles the speeds as offered by 80MHz channels to provide gigabit speeds for compatible mobile devices and laptops. Download the Brightspeed Internet app to manage your account. X. The LED ring in the center of the C4000XG will light up green upon full internet access. Option 2 is probably the simplest and is a good choice. Either move it to the room where it will get . Select the AP Mode radio button. But the function is basically the same. We had to replace one of the same models and no issues. Ok the story starts with me having ADSL with CL I had 15mbs down and 1mbs up for 45 a month because I had my own modem. wishful thinking hu. I have the C4000LG modem. All Rights Reserved. Download the CenturyLink app to manage your account and network. Once the status light ring on the front turns blue, the DSL light(s) should then turn green to indicate it's connected and ready to finish setting up. If you still get a red light, you will need tochat with an agentto get further troubleshooting help. Try rebooting the modem. 8.5. If you are using a tablet or newer laptop, you may not have an Ethernet port on your device. . You can test this by plugging in another electrical device, and/or try another outlet. Free shipping for many products! 2023 Brightspeed. 5. The main screen will appear. oFywR@Rmr3xpMtuc2zOT|Qs&!^UE~di #(xNcws@[".^qWf7(l461\D J\+;/jRz\z=|!#Ga:aQ|ik 11-22-2021 02:00 PM. Below are some of the most common questions and issues that customers ask as they install a modem. If your device doesn't have Ethernet, you can instead connect to WiFi using the login information on the bottom of the modem. Make sure the power cord is fully and firmly plugged in on both ends: into the power port on the modem and into the wall outlet. 5. Depending on the kind of internet connection you have, you can choose which one to utilize. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Axon/Greenwave C4000BG * C4000LG * C4000XG * Zyxel C4000BZ * C4000LZ. |Privacy preference center This means the network is not being detected by your modem. LIGHT COLOR - DSL internet connection status. The difference between 2.4 GHz and 5 GHz. A great choice for services that peak between 10 and 40Mbps is the Axon C4000BG. Page 7: Internet Connection Setup (Centurylink Home Router Side) 2. In any case you get a nice . endstream endobj 424 0 obj <. 2) Use the CenturyLink modem as is (in router mode) and use Orbi in Access Point mode. This should arrive today. After it detects the connection, the LED Ring will show green on your C4000BG when the Internet is ready for you to use. Yes I know it's a WIFI6 modem, but wifi 5 has been a lot more stable for my purposes and needs. TheC4000BGandLG/LZmodelsalso have one or two DSL status lights beneath the ports on the back side, as seen in the photo. Disadvantages:Can be difficult to set up and interface with, and has a pretty heft price tag. You can proceed using the mobile app or the QuickConnect site on a browser either one will walk you through the steps to finish installing service. Try plugging the green cord into a different jack. This morning, the Century Link guy stopped by to check the setup outside of my house and he asked if I'd be getting the C4000. . Previous image. Check your order confirmation to make sure you've got the right date that your service is scheduled to start. Tried restarting and still having trouble? The main screen will appear. Page 9 5. Highlight Features & Reviews! WiFi extenders:If you have a C4000 modem and would like to boost your signal, we recommend ordering a compatible WiFi extender on our Accessories Marketplace. Thats issue I cannot get connected to IP. All Rights Reserved. |Privacy preference center X. So I hooked up my old modem, and thank goodness my old modem works just fine. Networking Optimized Dual-Core Processor Powerful processor boosts wireless, wired and WAN-to-LAN performance. I know on the older modems, I was able to shut off the radio and add almost any router. Check to make sure the green cord is firmly plugged in to the wall jack and into the DSL port on the modem. Next image. If it is Red, please contact CenturyLink You may not have internet access though. found on earlier modems. Try disconnecting everything (DSL and power), waiting a few minutes, and repeating. Smart Connect single wireless network (SSID): Auto-selects the fastest band for each device. Use the My CenturyLink mobile app or browse tohttp://connect.centurylink.com,and follow the prompts to finish setup. Please note that a phone jack is required to set up Brightspeed internet service in your home. Advanced settingsgive you even more control over your modem's configuration. Search for an email containing information about your order confirmation and a link to follow its status. Have you purchased a new Axon (Greenwave)Axon (Greenwave) C4000orZyxel C4000series modem from Brightspeed and are putting the service together on your own? Find contact options in the Support tab of the app, or by. For the following models: Look for an email with your order confirmation details and anorder statustracking link. Try disconnecting everything (DSL and power), waiting a few minutes, and repeatingsteps 2 through 4. The Brightspeed network hasn't yet been connected at your address. This means a connection failure has occurred. Try plugging the DSL cord into a different jack. Up to 3 Gbps Speed - 600+2400 Mbps with 2-stream connectivity. You will only meet with utter futility. We no longer support this browser. 3. Have you ordered new internet service or a newAxon (Greenwave) C4000or Zyxel C4000series modem from CenturyLink, and are setting up the service yourself? If you have a landline phone and internet with Brightspeed, filters should have been included at the time of your order and will arrive in a separate package. Continue to the Internet connection Setup. @gsturtle36. If you see awhite cordin your modem kit, it's a second Ethernet cable to be used in case you have additional devices that you would like to plug into the modem. Dynamic QoS: Prioritizes data through the router for smoother streaming. Use a DSL splitter to plug a phone and a modem into one wall jack. Try another phone jack if one is available. I told him yes and he told me it is complete trash and I'd . Compared to WiFi 5, it delivers: About Lumen | About CenturyLink | Careers |Investor Relations |Newsroom |Legal | Legal Notices | Privacy Notice | Tariffs |Customers with Disabilities | Site Map|Cookie Settings |CenturyLink in Your Area | CenturyLink.net |Quantum Fiber in Your Area |White/Yellow Pages |Centurylink Retailer 5. Themodem statusarea of the user interface allows you to view several options and check how your modem is running. The C4000XG does not have a DSL port or light. Choose a spot with good air circulation that doesn't get hot, as excessive heat can cause electronics to perform poorly. Theutilities menugives you access to several additional tools to manage and test your modem. 4.7 out of 5 stars based on 30 product ratings (30 . Tip:If the firmware link doesn't work,try another browser(Chrome is known to have issues with this kind of link). . Use theBrightspeed Internet app or browse tohttp://connect.brightspeed.com,and follow the prompts to finish setup. Your modem is connected to our network and the line is active. Visit theWAN setup pagefor step-by-step instructions on different WAN configurations, includingPPPoE,IPoEandtransparent bridging. Local time: 03:30 AM. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. And I can't - Answered by a verified Network Technician . I thought it was most likely my old modem, but without internet service I had no way of accessing the internet to order another modem. Please try another jack orchat with usfor further help. Climate Pledge Friendly. CAUTION! Or,right-click the link, select"copy link address", thenpaste the linkinto a new browser tab. Change admin password. Filters arenotneeded if you use theC4000XG. This modem purchased from Amazon, however, is quite a novel piece of engineering and works quite well. But, if you don't want the app, no problem you can use . Have a home security system? These lights will flash red and green while the modem is syncing. WiFi 6 technology with dual-band 2.4 GHz and 5 GHz 802.11ax. Download the latest firmware for the C4000XG. Standards-based WiFi WPA3 security. 448 0 obj <>stream Setting up new service? Use to replaced my failed leased modem/router. Chat withcustomer serviceto get atechnician to install a whole-home filter on the line outside your home (there is an installation fee for this.) Do you have both internet and home phone service from Brightspeed? Overall Performance: 85%. Security for your home or business network and all connected devices, Up to 75% less lag time (latency) for gaming and video applications, Wireless 101 - Understanding how WiFi works. Once it turns green, you can try pressing it again to connect. The tech fixed the problem, and the new modem was able to connect to the DSL service. CenturyLink Greenwave C4000LG DSL Modem - White. Page 7: Internet Connection Setup (Centurylink Home Router Side) 2. Along with its easy-to-use features, the Actiontec GT784WN is also the most budget-friendly device on our list, with a price tag around $90. What is the second port on the back . . Regardless of the specific model, the status LED ring on the front of the modem will function in the same way.This single status light replaces the multiple lights (Ethernet, Internet, WAN, etc.) So my question is, can I can send this new modem back and get my money back? Please try another jack orchat with usfor further help. C4000LG CenturyLink Modem by GreenWave by Video introduce the latest products youtube channel. This page is for CenturyLink modems that look like this: For the following models: If you see awhite cordin your modem kit, it's a second Ethernet cable to be used in case you have additional devices that you would like to plug into the modem. Editorial Score. Your line should be activated no later than 7 p.m. on your start date. Visit the, Security for your home or business network and all connected devices, Up to 75% less lag time (latency) for gaming and video applications, Install your C4000 modem and activate internet service. Works with these CenturyLink internet services: Note:Listed speeds reflect the maximum download speed the technology can deliver on CenturyLink services. But, if you don't want the app, no problem you can use a web browser on your computer to complete installation.
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