That is also a straight number. Should your credit card or payment method be denied, we reserve the right to recharge the credit card or payment method for any outstanding amounts. Call to check pricing and availability in your area. Is that possible? I would like a refund. 100 Mbps, Download speeds up to: Oops! The Teacher may also voluntarily provide their job title, school name, country, and a profile photo in order to allow them to maintain a more detailed profile., As Students play Prodigy Games or use other Prodigy Services, we collect information on the features they interact with, math or language skills they encounter, and questions answered (Performance Data). and can you open the ice tower?i also want epics and the trailmasters gear.pleaseeeeeeeeeee. Zero stress. To monitor, maintain, analyze and improve the functionality of the Services. The failure of either party to exercise, in any respect, any right provided for herein shall not be deemed a waiver of any further rights hereunder. You will not use the Services in any way to upload, post, transmit, email or otherwise distribute content that: is hate speech, discriminating, defamatory, threatening, pornographic or otherwise obscene; incites violence; contains nudity or graphic or gratuitous violence; or is otherwise objectionable as reasonably determined by Company. Students are assigned a unique username based on their first name, last initial, and an assigned number, which is used to log in but is not visible to other Users except for that Students linked Parents and/or Teachers. We may obtain information about you or your use of the Services from third parties and sources, such as our vendors, like single sign-on providers you can use to log into the Services, web hosting providers, analytics providers, or advertisers. Notwithstanding the substantive law applicable to any arbitration, any arbitration conducted pursuant to this Agreement shall be governed by the Federal Arbitration Act and the Federal Arbitration Act governs the interpretation and enforcement of this agreement to arbitrate. This arbitration agreement will not apply to any legal action taken by either party to seek an injunction or other equitable relief to prevent the actual or threatened infringement, misappropriation, or violation of a partys copyrights, trademarks, trade secrets, patents, or other intellectual property rights. To third parties that perform certain services for us such as analytics, credit card processing, or research or evaluation of the Services, provided those service providers agree to safeguard the information, keep it confidential, and use it only for the purposes permitted by our agreements. Work Hours: Monday thru Thursday, 2:00pm to 6:00pm, hours are flexible. Same issue since 6/5/2019. Name Email Address Account PIN Subject Message Contact UsTerms and Conditions 2022 Copyright by Prodigy Solutions Inc. How is the interest rate and admin fee calculated? To return your product, you should mail your product to: Prodigy Disc. We reserve all rights not expressly granted to you in the Services and the Prodigy Content (as defined below). If you have questions or concerns regarding the way in which your personal information has been used, please contact us at privacy@prodigygame.com, sending a ticket in to our customer support team, or by mail at 226 Wyecroft Rd., Oakville, ON, L6K 3X7 or call us at 1 866 585 4655., Help Your Child Who's Struggling with Math, 5. The parties agree that good-faith informal efforts to resolve disputes often can result in a prompt, low-cost, and mutually beneficial outcome. is really getting old. Expectations should be properly set by both the salesperson and the customer service rep. If your account has been compromised or if you suspect unauthorized use of your account, notify us immediately at the contact information provided at the bottom of this Agreement. In the event of unauthorized disclosure of Student information, Company will notify linked Teacher and/or Parent Users where required by law at the contact information associated with the Teacher and/or Parent Users account. Share your experience to help other users. I had tried to print my form I filled out on Prodigy's website but it would only print the form and not what I had typed in so I took a picture of it with my phone. You and Prodigy agree that any dispute, controversy, or claim under any legal theory, including but not limited to any federal or state statutory claims, common law claims, including those based in tort, fraud, misrepresentation, or contract, arising out of or relating in any way to the Services or these Terms or the breach, termination, enforcement, interpretation, formation, or the validity thereof, and the issue of arbitrability (collectively, the Dispute), you and Prodigy agree to the following resolution process. Other Inquiries: 1-800-366-5901. Service Provider Awards 2020 Official Announcement and Methodology, Do Not Sell/Share My Personal Information, Limit the Use of My Sensitive Personal Information. Explore plans below We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. , We currently offer accounts to the following types of individuals or organizations that use the Services (each a User, and collectively Users):. You represent and warrant you have read and agree to be bound by all applicable policies, in addition to your obligations under this Agreement. Company may transfer, assign or delegate this Agreement and its rights and obligations without consent. If there is a dispute between participants on any part of the Services subject to this Agreement, or between Users and any third party, you understand and agree Prodigy has no interest therein and is under no obligation to become involved.. As we believe to be necessary and appropriate to comply with applicable laws and regulations; to comply with legal process; to respond to requests from governmental authorities; to detect violations of and enforce our Terms of Use; to protect the security of the website, products and services; to protect the rights, privacy, property, or safety of Prodigy, you, or others; and to allow us to pursue any available remedies or to limit damages that we may sustain. The arbitrators decision must consist of a written statement stating the disposition of each claim of the Dispute and must provide a statement of the essential findings and conclusions on which the decision and any award (if any) is based. DO NOT CALL 630-269-9780 - THIS IS NOT A PRODIGY PHONE NUMBER. [1] Contents 1 Ticketing 1.1 Ticket categories 2 Gallery 3 References Ticketing One day I asked if I could get member ship but I had to explain to my child that if she got membership she would have to re-start the WHOLE GAME. There has also been glitches in his account. If you do not pay fees applicable to the Services you may not use or access those paid Services features. As noted above, Prodigy processes personal information consistent with our disclosures in this Privacy Policy. The arbitration will be heard and determined by a single neutral arbitrator who is a lawyer or retired judge, who will administer the proceedings in accordance with the AAAs Consumer Arbitration Rules. David, I have been trying to cancel my membership for 2 years now. Clause required under the Consumer Protection Act. Those happy customers who are invested in your product or service and who love working with you are great candidates to help you grow your business even further by writing reviews and testimonials, serving as case studies, or connecting you with referrals. The first time I requested the cancellation I did not have the password for the account but I sent the name & email for the account along with my phone number and ask them to call me if they needed further information - NO CALL BACK! Download and upload throughput are the primary indicators of Internet performance. Prodigy may also collect information regarding Student Users associated with Parents for purposes of linking the Student and Parent accounts. BroadbandNow is supported by commissions from some of the providers listed on our site. hbspt.cta._relativeUrls=true;hbspt.cta.load(53, 'b6abbd56-b7d5-42bf-8a85-b7ae63ca70d2', {"useNewLoader":"true","region":"na1"}); Whether that disruption comes in the form of selling to a bad-fit customer, or failing to meet expectations once a customer has been closed, if customers don't think you're living up to your end of the bargain, it's quick and easy for them to find a better solution. Where the fee is for something other than a subscription, we will notify you in advance of any rate changes.. After all, these two departments spend more time working with customers than anyone else at your business. Customer service reps, meanwhile, should document their interactions with customers to help them keep track of the different conversations and emails taking place over the course of their day, and in order to make it transparent across their team in case they need to collaborate with other specialists to solve customer issues. To see more Prodigi deals and offers in your area enter your zip code above. . Promotional products, customized with your logo, are tangible evidence of your brand's influence. I have a prodigy email endingin net - ".prodigy.net" and I do NOT want to change it, since I've had it for decades! He only used it a couple of months. Such notice will be provided by posting the new version on our website and updating its Effective Date. If you have an account, we will directly communicate any changes that materially increase the Users obligations or materially reduce Prodigys obligations under this Agreement to you (e.g., via the contact information associated with a Parent or Teacher account, or by displaying an alert upon login to the Services). How it works: 6 Steps to our loan process. We welcome your feedback! issues with your router, call Prodigi customer service directly for assistance. This speed test will assess the capability of your broadband service whether you use Prodigi or another provider. I also contested the charges. For information about Prodigys treatment of personal information, please review our currentPrivacy Policy, which is hereby incorporated by reference.. BROADBANDNOW is a comparison and research website that does not offer internet, TV, or home phone service. To learn more about interest-based advertising and how you can opt-out or limit some online advertising and tracking, you may wish to review the following tools and options: You can opt out of receiving commercial or promotional emails from Prodigy by following the unsubscribe instructions indicated in the email, manage your communication preferences or by contacting customer service. Nothing in this Agreement restricts the Companys right to use, profit from, disclose, publish, keep secret, or otherwise exploit Feedback without notice, without approval, and without compensating or crediting the User or the individual providing such Feedback. You can choose to reject this arbitration agreement by sending us a written opt-out notice (Opt-Out Notice) within 30 days following the date you first agree to this Agreement, by email at legal@prodigygame.com or by mail ATTN: Legal Department at 226 Wyecroft Rd., Oakville, ON, L6K 3X7. Salespeople should continue to maintain a relationship with customers to better align and communicate with their customer service colleagues, but also just to be a nice person your customer loves hearing from and connecting with on social media. If you sign up or register through a trial, promotional, or discount event, your rights of use will be subject to and limited by the terms of the trial, promotion, or discount offer and will terminate or renew in accordance with the terms of the offer or any additional terms communicated related to the trial, promotion, or discount offer. Amendments. I then contacted my credit card company. We will charge your credit card (or the other method of payment initially used by you) each year, month or other applicable period (depending on the payment term that you selected) for the then-current applicable price. We're committed to your privacy. For example, the shoe-delivery brand, Zappos, uses recorded customer support calls for its advertising. PLEASE READ THE TERMS OF USE (AGREEMENT) CAREFULLY BEFORE USING THE SERVICES OFFERED BY PRODIGY EDUCATION INC. You may cancel your subscription and avoid future billing online via your Parent or Teacher account, by contacting our customer support team at the contact information below, or, if you purchased your subscription through a third-party app store, through the respective app store settings. Because we understand and respect the trust placed in us to properly protect your information, Prodigy takes great care to maintain commercially reasonable standards of data security and protection, and continues to implement those measures for our infrastructure where User information is stored. to get started. 5211 Mitchell Bridge Rd NE. With passionate and top-rated Universal and Disney travel agents, The Park Prodigy is recognized as a top performer in the travel industry, and was recently awarded one of the fastest growing online travel agencies in the country by Travel Quest Network. Thank you, Where a Teacher or Parent is linked to a Student, select components of a Students Performance Data are reported to that Teacher and/or Parent to allow for monitoring of the Students progress and to customize the Students educational experience.. Prodigy communication preferences can be managed through our preference center, available through a link in the footer of our commercial or promotional emails, through which users can specify which types of communications they would like to receive. Use the below toolbox to copy your embed code(s) to paste your award(s) onto your website and Prevent apps from taking your money without permission. You need to upgrade now." I am locked out. You also have a right to lodge a complaint with your local data protection regulator. Please be aware a request to delete or cease collecting personal information may lead to closing of the relevant Users account or the inability to use the products or Services or certain portions of the products or Services. For all other Users residing in Canada: This Agreement shall be governed by and construed in accordance with the laws of the Province of Ontario without regard to the conflict of laws provisions thereof. Teacher Users or Teachers (a teacher, administrator, or other school official that opens a teacher account to use the Services, including those with the ability to add Student User accounts). Now I'm starting to wonder if I can cancel the AT&T dial-up service and still access my prodigy emails. The information collected through these technologies includes information about the way you arrive at and use our website, products and services, including the pages you visit, the links you click, how frequently you access the product, or whether you open emails or click links contained in the emails we send you. By providing User Content, you represent and warrant that (i) you own or have the necessary rights to provide the User Content; (ii) you have the right to grant the license hereof to us and our affiliates and service providers, and each of their and our respective licensees, successors, and assigns to the User Content; (iii) you waive your moral rights in the User Content, and (iv) all User Content complies with applicable laws and regulations. For example, when Parents or Teachers visit third-party websites and applications, our third-party providers may deliver Prodigy ads based on visits to areas of the Services that are not directed to Students. Parent Users or Parents (including parents and guardians of Student Users). Do I - Answered by a verified Email technician . Discovery will be permitted pursuant to the applicable arbitration rules. We are committed to collecting the minimum amount of information about Students as is needed to operate the Services.. are also linked at the bottom of this page. We use the Parent and Teacher information we collect for the following purposes: We use the Student User information we collect for the following purposes: While advertisements are delivered by Prodigy to Students through the Game, these advertisements are first-party and contextual: that is, advertisements are only for Prodigys services, and the same advertisement is delivered to similarly-situated Students based on their progress in the Game or on similar factors that apply to all Student Users. To help us improve the Services, from time to time we may conduct surveys, inquiries or submit requests for feedback through the Services or Users may submit feedback, comments, suggestions for improvements, reviews, or testimonials to the Services (in written, oral or any other form) (Feedback). We retain your personal information for as long as we have a relationship with you, although we retain the right to delete User accounts after a period of inactivity. C. Injunctive Relief. By building a strong relationship with a customer and helping them to achieve success, customer service reps can build credibility they can use to ask them for help in return. The Services may contain links to third-party websites or services (Third-Party service(s)) not owned or controlled by Prodigy, or our Services may be accessed by logging in through a Third-Party service (e.g., Clever or Google). 50 Mbps, Download speeds up to: We don't guarantee that we will receive your returned item. If you submit any information relating to other people in connection with your use of the Services, you represent that you have the authority to do so and you permit Prodigy to use and share the information in accordance with this Privacy Policy. Below are a few examples weve put together to demonstrate how sales and customer service teams can work together. As necessary for our legitimate business interests to provide the Services where those interests do not override your fundamental rights and freedoms related to data privacy. If you need guidance on schools, visas or funding - and you're curious to learn about life as an international student - we have a line-up of webinars to help! Get your questions answered by our team of experts. All of this information may be collected through use of cookies, which are small text files that the Services save on your computer using your web browser and access when you return, and other similar technologies, like pixel tags, which are pieces of code placed on a web page that can collect information about whether a User has been to a certain web page or clicked on a specific advertisement. Hacking or harming the Services is prohibited. If you have any questions, complaints, or claims with respect to the Services, you may contact us at privacy@prodigygame.com, by mail at 226 Wyecroft Rd., Oakville, ON, L6K 3X7 or call us at 1 866 585 4655. Take a look at one example in the video below. We share User information with third parties as follows: As described above, we also use third-party advertising providers to collect information about Parent Users and Teacher Users who visit areas of the Services that are not direct to Student Users to deliver, tailor, and measure the effectiveness of advertising to Parents and Teachers. A Teacher User affiliated with an educational institution must have the approval of the institution before using Prodigy with its Students, and is responsible for obtaining any necessary approvals from their educational institution and Parents required to use and provide information through the Services.. Apparent SUCCESS with canceling ATT dialup while keeping FREE @prodigy.net email address with SMS service. We may use or disclose such de-identified or aggregated data for lawful and legitimate business purposes, including to analyze, build and improve the Services and promote our business. I have a decade-old prodigy.net email account that was eventually adopted by AT&T and Yahoo!. Prodigy Finance Servicing, LLC is incorporated in the state of Delaware, USA, is an affiliate of Prodigy Finance Limited and conducts the business of servicing of loans for residents of certain US states. A. Use your email/username and password to log in Remember Me Need a new password?
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