After using Ego products for 6 years the original 2.5 battery is still doing work today. I finally found one HD the next county over that is one and said theyd evaluate it, but they need to ship it to Phoenix to do so. Very reasonable and even more so that he comes to you. Please ensure your tools are registered. Orders containing lithium batteries will ship by ground only regardless of the shipping method chosen. The entire body and handle of the mower is made of ABS plastic and aluminum. Find Local Service Center Find stores near this location Distance 150 Mi Lowe's Ace Hardware Dealer Service Location All Please ensure your tools are registered. EGO lawn mower battery charges in 30 minutes. nothing but an expensive boat anchor with no usable warranty. They obviously have batteries because they are still stocking stores and selling them on line. My first use of my Christmas present an EGO 4 piece Combo Kit which was more powerful than my old fuel Taylon. I've had. If you have a problem with your mower while it is under warranty, the home improvement centers won't repair it for you. Service Centers One more added note, the warranty process needs to be revised and simplified for better customer satisfaction. International Association of Better Business Bureaus. They say you have a warranty then give you the run around two supervisors at that! Anyone can write a Trustpilot review. Unauthorized modification of any information stored 2. Press J to jump to the feed. 844-927-3629, Lawn Equipment Technical Support Resources, How to Get Parts for Your Lawn and Garden Equipment. JavaScript seems to be disabled in your browser. These machines require better electrical components as well as a shear pin for the two stage blower impellers to allow for inevitable small impacts of hardened snow or small pieces of ice. 1-800-364-7938 I will start by saying that I'm a big fan of EGO products.. My issue is that I was given an EGO edger as a present. Cases, connectors, and circuit boards are re-used and are not replaced or serviced. The echo repair center locations can help with all your needs. (800) 387-6018 USDA Service Centers are designed to be a single location where customers can access the services provided by So, I loosen the blade a bit it worked for a while then began to rattle as it came loose? You will get factory sharp steel blades in the mower. Find a echo repair center near you today. Use them for routine maintenance (i.e. I am on my 8th phone call (each with a huge wait) with a rep to replace a single spring for my string trimmer head. BBB reports on known marketplace practices. 217-735-1590 All complaints are handled by the BBB where the company is Headquartered or a central customer complaint processing location. Lawn Mowers-Sharpening & Repairing Sharpening Service Tools. $560 down the drain when you buy the 650 ego blower stay far away from any product from EGO. To find your closest Service Centre, please follow the steps below. Right after Christmas and after 9 months of usage our 42" ZTR mower just stopped working. Valley Medical Center ESA Service Center at O'Connor Hospital. Find Local Service Center Be the first to know about new products and innovations. Is it worth it to repair a lawn mower? For all customer service requests, please call: 1-855-EGO-5656 (1-855-346 . It's almost always "greener" to keep something around a long time rather than buy a new one every two years even if it is old inefficient technology. Click here to check your account. My experience with there batteries, is to say the least very poor the main mower battery which came with the machine (and its not a big lawn) does not last the distance even when it says its full charged. 800-432-3246 Purchasing a lawn mower from Mowers Direct provides you with the same service options as if you were to purchase one from your local home improvement warehouse. We see that youre on the North America site but appear to be outside the U.S. and Canada. There is no way to get a timeline of any kind. 800-950-4458 Most lawn mower mechanics have a price list for common repairs and charge $45 to $100 per hour for larger repairs. Welcome to RYOBI's Service Center locator, we're happy to assist you. EGO. 7834 W 11th St. Tracy, CA 95304. Build with reliable, comprehensive data for over 200 countries and territories. What would you like to do? The plastic chain guard with tensioner has a plastic peg to anchor it in place, that broke in the first 2 weeks. 800-864-1649 (800) 854-2315 CLOSED NOW. The performance of our battery packs is equal to or better than that of a brand new battery from the OEM but at a fraction of the cost. I live in Silicon Valley, arguably one of the most green-friendly and high tech places in the country, and no one will even take a look at the mower -- not even dealers. For the second time, an EGO CS1600E chainsaw has failed within a year of purchase, despite fully charged battery. This company is truly a joke save your money, energy and time ! Find Local Service Center This service is provided by the USDA-Office Information Profile System. When you enter the location of echo repair center, we'll show you the best results with shortest distance, high score or maximum search volume. Welcome to the EGO Community Talk with other EGO owners, find answers, and share your tips. Twice, they have made an order but failed to complete it. Youll get tips and tricks on equipment set-up, preventative maintenance and safe usage of your EGO POWER+ tools and batteries. Claim your profile to access Trustpilots free business tools and connect with customers. This company is truly a joke save your money, energy and time ! In 2020, Google Maps was used by over 1 billion people every month. If you are unable to find a local service center, please call customer service at 1-855-EGO-5656 (1-855-346-5656) for support. See reviews, photos, directions, phone numbers and more for the best Lawn Mowers-Sharpening & Repairing in Hayward, CA. (800) 926-9768 Find Local Service Center Ego Snow Blower Skid Shoes For Uneven Sidewalks And Gravel Driveways, Compatible With Ego 24 In. 10:00am - 6:00pm EST (Saturday and Sunday). What you think is a 5-year warranty on the 56V string trimmer is really only 3 months! How did we create this buying guide? If you're a current EGO dealer or interested in joining our dealership program, please call: Be the first to know about new products and innovations. Repairs seem impossible: the selling companies don't have the ability, can't get the parts, and EGO itself is almost impossible to contact. The "deal" part of getting it cheap is these type of risks right here and something that should be factored into what is purchased used vs. new. 218-943-6290 Customer Support Call Us For all customer service requests, please call: 1-855-EGO-5656 (1-855-346-5656). (877) 986-7783 BBB Business Profiles are provided solely to assist you in exercising your own best judgment. 23. Love your EGO tool or a , Contact Information 120 Ionia Ave SW Grand Rapids, MI 49503-4195 Get Directions https://egopowerplus.com/ (855) 346-5656 Customer Complaints 136 complaints closed in last , Find Local Service Center 920-756-4688 Find Local Service Center 361-444-3396 Find Local Service Center 217-735-1590 (877) 477-6669 866-206-2707 403.784.3518 (888) 407-7626 , Use our interactive diagrams, accessories, and expert repair help to fix your Ego Mower . USDA Service Centers are designed to be a single location where customers can access the services provided by the Farm Service Agency, Natural Resources Conservation Service, and the Rural Development agencies. Although i will say i have a battery powered blower and trimmer which i love because i dont use them often. Find Local Service Center Customer Support For online customer support, please email support@egopowerplus.com.au Australian warranty & enquiries, please contact: 1300-000-EGO (1300-000-346). One local shop I talked to, that didn't sell EGO, said they would service Greenworx. Please let us know if you have any questions about the EGO POWER+ product line, troubleshooting and proper tool handling, safety concerns, or questions about As a technician I see way too many ego pieces of equipment in my shop for repair or replacement. For all customer service requests, please call: For Z6 specific support, 1-877-EGO-ZTRM (1-877-346-9876). I have called 8 times and every time I am told it will go out the next week. Find Local Service Center. EGO attempted to set them up as a service site while I'm standing there. Press question mark to learn the rest of the keyboard shortcuts. I am starting to suspect they have their own definition of "escalate" that differs from an accepted definition. The store will not work correctly in the case when cookies are disabled. Has to be a repair center, which is apparently not all of them. 815-539-6954 Check out our library of quick how-to videos. I think an electrician might be able to service it for you. Mega disappointed. Find out how we combat fake reviews. RD. Best Lawn Mower Repairs Near Me - March 2023: Find Nearby Lawn Mower Repairs Reviews - Yelp Near Me Lawn Mower Repairs Most Recent Reviews Paul's Mobile Mower Service 1 Farm Equipment Repair Marc Z. said "I could not be more pleased. Patented battery technology delivers gas power and performance plus longer run times. Need to constantly disconnect/connect the batteries when using as the tools stop.Hedge trimmer stop after around 1 hour total use.I have blower, hedge trimmer, chainsaw and grass trimmer.Absolute waste of over $1000. Find nearby echo repair center. Instead of having to switch back and forth between apps, drivers efficiently control their queue and see passenger info all in one place, making it easier to manage rides and get to where theyre going. This is unfortunate. 8:30am - 8:00pm EST (Monday - Friday) 10:00am - 6:00pm EST (Saturday and Sunday) 1-888-332-6419 Find the best contact information: Ego Lawn Mower Service Centers. 3 times still waitingfor the log in to go through. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Be the first to know about new products and innovations. The problem is this is not as profitable as selling new equipment and forcing obsolescence. Phone number was not in service, and apparently out of business. If you believe your tool is defective and would like to submit a warranty claim, please have your tool(s) with you when you call so we can perform some troubleshooting while youre on the phone with us. Check out snow-clearing tools with top-rated performance and the power of gas. I got the multitool four years ago (Combi strimmer, hedge trimmer, pole chainsaw) and added the long blade hedge trimmer and chainsaw a year later. (717) 569-3359 Find Local Service Center We see that youre on the North America site but appear to be outside the U.S. and Canada. Our trained technicians work on EGObrand batteries each day. Ugh; better than nothing I guess. information on how to contact them. Not even a timeline for someone to get back to me. Bill's Lawnmower & Small Engine Repair. I have tried now twice to bring it to this service center and, despite being open from 7:30 - 4:00 pm on weekdays, it. CALL BEFORE VISITING: Not all Service Centers repair all RYOBI tools. BBB Business Profiles are subject to change at any time. Improve your operations by interacting with drivers in real time. The EGO Community is a great place to get questions answered, share your ideas and feedback, and give back by helping others. This rating reflects BBB's opinion about the entire organization's interactions with its customers, including interactions with local locations. Fast forward through dozens of calls to Ego customer service (I know them all, and they know me as well) to the first week of March 2023 and we still don't have our mower back. Sign up to hear about new Commercial Series tools and innovations. Find all locations that sell the EGO POWER+ tool lineup. $336.00 Quantity Add to Cart Description Reviews Rebuild Service for an EGO BA5600T battery pack. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Find Local Service Center Cases, connectors, and circuit boards are re-used and are not replaced or serviced. Can't complain.The newer iterations of batteries with fuel gauge are terribly unreliable and customer service can't be lower.It's a shame, they had a good run.Want reliability, look elsewhere. The Process To Clean The Carburetor Of The Lawnmower. My house came with a washer and dryer that were out of warranty; I expect to be able to get parts and service them for years to come, and I have. When drivers are able to stay in your app as they navigate to a destination, you can send them alerts and notifications, add trips on the fly, and get a better overall look at their navigation behavior. We dropped it off around the 28th of December 2022. Cases, connectors, and circuit boards are re-used and are not replaced or serviced. (800) 323-9355 for pricing and availability. Be the first to know about new products, innovations, and offers. Find Local Service Center The ego is lightweight and quiet yes, but thats where the pros stop and you run into all the pitfalls of having to use batteries they die too quickly, overheat and to me feel underpowered. Find Local Service Center For the best experience on our site, be sure to turn on Javascript in your browser. Empower your customers with accurate, up-to-date information. Join our peer-to-peer discussions to get your questions answered, share your ideas and feedback, and give back by helping others. 802-375-2748. MTO Battery is not affiliated nor endorsed by EGO. All still working fine, more than enough power, never had any issues with maintenance. 877-487-8275 you guys told me if I sent you my receipt you would replace my leaf blower that stopped working after I had it about one month you never got back to me and blew me off I will never recommend your products to anyone again. JavaScript seems to be disabled in your browser. 715-822-2415 They promised to send me a replacement battery in 2020 and it got lost in the mail. Give your drivers seamless experiences by integrating turn-by-turn navigation powered by Google Maps right into your app. Selling my 3 EGO products and going back to gas. A new head is $45, which is 20% of the retail on the whole thing. (800) 633-1501 Send your BA5600T battery pack to us for repair today! 903-681-7332 We rebuild all types of EGObrand batteries. I am on my 8th phone call (each with a huge wait) with a rep to replace , Talk with other EGO owners, find answers, and share your tips. 3+ day shipping. The wonderful world is all around you, waiting for you to discover. 800-344-3371. Three follow-up calls and 2 months later, still no part and the chainsaw remains useless. (800) 828-5500 Five months into it my edger stopped working (no power, dead as a doorknob). The EGO push mower is a great investment for those who want a well-performing, powerful, and versatile mower, but are on a budget. Find Local Service Center. I've had to replace two batteries though (both under warranty) so I wouldn't say they're a perfect company by any means. They have a longer , There are several reasons why your lawn mower might not start regarding insufficient power. EGO acknowledged the warranttee for me, and referrred/authorized me to a repair place by email. ego authorized service centers In the course of his career as philosopher, social theorist, essayist, cultural and aesthetic critic, educator, politician and editor of the influential journal, Revista de Occidente, he has written on a broad range of themes and issues. The EGO push mower is one of the best out there, and its also one of the least expensive too. 204-331-3082 this system constitutes consent to such monitoring and auditing. Find Local Service Center In principle, the mowers (I have two) and saws are brilliant in design and initial performance, but the quality of assembly is poor, and the service support might as well not exist. Contact a location near you for products or services. Find Local Service Center Find Local Service Center Especially with EGO customer service not being of any help even if it's past warranty. Yeah I should probably note that not all electric lawnmowers have the serviceability problem. The EGO LM2142SP measures 61.61 x 22.92 x 46.46 inches and has a total weight of approximately 89.8 lbs. (905) 337-2095 8:30am - , See Also: Customer Service Preview / Show details. List of all The Home Depot Service Center in U.S.A. STIHL doubles the warranty if you are a residential user, register the unit at the time of sale with the store (use the touchscreen if they have one), and buy some motomix or STIHL two-cycle oil. Look for a picture of a phone on the box (see this video for details: https://www.youtube.com/watch?v=JtLkT5X4MQw ) JavaScript seems to be disabled in your browser. Find Help. I tried to just change the blade with a socket wrench and the blade won't move if it's too tight. 361-444-3396 Find Local Service Center 800-864-1649 (800) 633-1501 I can only imagine how annoying it is to have to charge those giant mower batteries after every one or two cuts. As it is, none of the EGO dealers in my area of >2 million people in a 25-mile radius offer service. The mowing unit is guaranteed to last and resist . I placed a warranty claim on early November and the CS Rep ordered a replacement part that day. 208-890-2056 Self-Propelled 2-Stage Snow Blower With Peak Power. I've been looking to replace a part of a string trimmer that just over a year old. Might be half decent compared to a Black & Decker plug in electric with a single string head, but for trimming all day Im gonna stick to our heavy, noisy gas trimmers. Step #3: Detach The Carburetor From The Lawn Mower. If your product needs to be serviced while it's under warranty, you can take it to one of the manufacturer's authorized service centers, who will repair the product at no cost to you. Step #4: Clean The Fuel Bowl and Nut. Find Local Service Center Our Business directory offers quality and professionally edited company listings, which are organized in the most relevant categories that enable customers to easily, locate businesses and businesses to easily find customers. What would you like to do? Read articles and participate in discussions with other EGO owners about how to maintain tools, solve issues, and more. site will provide the address of a USDA Service Center and other Agency offices serving your area along with Help a new couple find the perfect home in your real estate app. Batteries are garbage. Find a new blade, spring, washer, or other part for your EGO tool. Maps helps you give users the context they need with static or interactive maps embedded into your site or app. The repair/service/parts business for many companies is more profitable than the initial new equipment sales side. 800-348-5004 With just one touch, you can easily change the speed and start or shut it down. EGO Power+ is the next generation of cordless outdoor power tools. I asked for a number in the warehouse to talk with someone there, and was told CS doesnt have the ability to talk with them.I've asked for management follow-up again but have zero expectation of getting a call.End of the day - a great tool is worthless when it breaks and the company is incapable of standing behind it. Valley Medical Center at OConnor Hospital ESA Service Center , See Also: Medical Preview / Show details. Lawn care professional here, we field tested an Ego string trimmer, the battery overheated with 15 minutes of use and gave us the red ring of death. Looking for a place to eat? 3. 877-346-4814. 800-345-6007 Ego Battery is Not Correctly Installed , See Also: Phone Number Preview / Show details, Find manuals and safety sheets for EGO cordless garden tools, including lawn mowers , hedge trimmers, chainsaws and our multi-tool. If no results appear, please increase the search radius. Thought I'd try and be green and buy an electric lawnmower. Bought a two stage snow blower which broke. POWER+ Select Cut XP with Speed IQ 56-volt 21-in Self-propelled Cordless Lawn Mower 12 Ah (Battery Included) Model # LM2167SP. EGO Power Plus 21-inch Mower Repair MI-Tinker 706 subscribers 50K views 2 years ago First I want to say I absolutely LOVE this EGO 56V Cordless Self-Propelled Mower Model LM2100SP. For Z6 specific support, 1-877-EGO-ZTRM (1-877-346-9876). The Home Depot Service Center Alabama Birmingham Huntsville Mobile Montgomery The Home Depot Service Center Alaska Anchorage Fairbanks Juneau Ketchikan Kodiak The Home Depot Service Center Arizona Flagstaff Phoenix Tucson Yuma If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Enter a location to find a nearby echo repair center. 3+ day shipping. Find Local Service Center Please check your "promotions" folder if you do not see an email from us in your inbox. We also ensure all reviews are published without moderation. Their service is that terrible. For the best experience on our site, be sure to turn on Javascript in your browser. Step #1: Check The Mower Carburetor Before Cleaning. Click here to check your account. Their warranty is a useless piece of paper. This was mid-July 2022. and I am still waiting for the battery they promised to replace. I did the Greenworx battery mower and really liked it. Over the past 2 years I have intermittently called and emailed, but now they are denying my request to fulfill their previous commitment, and they lie about my prior attempts to contact them. What would you like to do? . EGO. Not to mention you cant swap out accessories on it, so the only thing it can be is a dedicated string trimmer. Consumer gas equiptment is becoming less repair freindly as well tho. Arrived and the service tech said they don't work on any electric mowers (even the one brand they sell). Contact Information 120 Ionia Ave SW Grand Rapids, MI 49503-4195 Get Directions Visit Website (855) 346-5656 Customer Reviews 1.23/5 All customer reviews are handled by the BBB where the company is. 650 blower lasted less than a year their customer service is worthless. 866.649.1918 (800) 345-6007 Spare Parts Portal End User (AU) Please click on link to order spare parts for your EGO product Warranty Policy Warranty Policy For warranty service, please contact EGO customer service on Australia 1300 000 346, New Zealand 0508 000 346. 18. Create an account to follow your favorite communities and start taking part in conversations. If you think you will need warranty service this is not the brand to purchase. This is an Official United States Government System, which may be used only Really surprised to read such bad reviews. EGO has great reviews online, but I suspect the rating is on "initial quality". All customer reviews are handled by the BBB where the company is Headquartered or a central customer review processing location. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Almost every ego that goes out the door comes back for a failure. As a matter of policy, BBB does not endorse any product, service or business. Find Local Service Center Weird every Home Depot in my area is an EGO repair center. 800-780-9889 Repair Center - Google Store Get your Pixel repaired Tell us which Pixel you have and what's wrong with it so we can tell you about your repair options. Customer Service Request. Find Local Service Center Open Google Maps on your computer or APP, just type an address or name of a place . EGO .Header Navigation. Please call before visiting a service center. Here are 8 tips for writing great reviews. This will affect both push mowers and Ego zero turns. We recommend it's best to contact them in advance to confirm . BBB Business Profiles may not be reproduced for sales or promotional purposes. 9.00am to 5:00pm (Monday to Friday) Dealer Inquiries Then press 'Enter' or Click 'Search', you'll see search results as red mini-pins or red dots where mini-pins show the top search results for you. Cancel Close Case. Their customer service is terrible, their batteries fail, and they don't keep their word. 801-827-0500 I called EGO+ CS again today and the rep told me, "it is not CS's fault since the order was placed. Find Local Service Center. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Enter ZIP code or city, state as well. The equipment is equipped with high quality build materials. I can appreciate the frustration but my sympathy is limited. Street View and high resolution satellite imagery allow you to create more engaging experiences with additional detail. Find Local Service Center Verification can help ensure real people write reviews about real companies. We see that you are on the Australia/New Zealand site, but you appear to be in the United States. 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